Bishops Close Medical Practice

I have made numerous attempts to contact the practice without success. Getting through has proven to be an extremely challenging and frustrating experience. The difficulty in reaching the surgery..

The level of service, consideration and support I have experienced since becoming a patient here over the past year has occasionally been quite remarkable. The practice demonstrates efficiency..

It is disappointing to observe a significant deterioration in the standard and accessibility of services throughout my time as a patient at this practice. The focus appears to be directed more..

Standards appear to be declining noticeably since recent staffing changes. The nursing team continues to provide excellent care, however some reception staff members communicate in a manner that..

Thank you to the clinician who saw my child today and promptly issued a prescription for their condition. They provided helpful advice on what to do and were lovely, kind, polite and supportive...

Visited the surgery for a non-medical matter and was very pleased with the helpful and friendly service provided by the reception staff.

We consistently attend this practice with complete confidence, from the reception team through to the clinical staff, all of whom are welcoming and helpful. The waiting area is well-designed for..

It takes an extremely long time to navigate the automated phone system, and when you do manage to reach someone, the reception team's demeanor can be quite off-putting. They speak to callers and..

The team here are welcoming and approachable. Visiting the practice in person results in prompt attention. The service provided was very supportive and beneficial.

After being with my last practice for over 20 years I’ve found Bishops Close practice to be outstanding. I hardly ever saw a doctor at my last practice. Wow what a difference this practice has..

The telephone line is picked up in a timely manner and the medical care I have received over recent years has been satisfactory.

This practice has been disappointing on multiple occasions. Each visit results in being told that someone will contact me with results, yet weeks pass without any communication. Additionally, it..

I have been attending this practice for a considerable time and have consistently found the reception staff, clinicians, and nursing team to be pleasant and approachable.

The team here demonstrated excellent professionalism and clearly possessed strong expertise in their field.

Is it possible to get through on the phone at this practice? The line always seems to be busy whenever I try to call. I would rate my experience much lower if the system allowed it.

An example of concerns regarding how certain practices may continue to operate despite regulatory oversight mechanisms.

Outstanding service received from the clinical team for my elderly mother. An extremely knowledgeable, courteous and caring healthcare professional delivered care with genuine empathy.

The practice is difficult to reach by telephone, which impacts the ability to access their services. Consider switching to an alternative surgery if accessibility is a priority for you.

I was contacted by a staff member I hadn't encountered before regarding test results. The call came very late on a Friday evening, just before closing time. I found the communication unhelpful as it..

I recently registered with this practice and I am genuinely impressed by the level of service and support provided during my family's recent healthcare needs. The care has exceeded my expectations..