AW

Alison W. one year ago • From Google

Rating

Great

Helpful staff rescued my medical appointment today

On the 25th of September, I needed to address my medication requirements. I spoke with Louise and Miss Jackson regarding my thumb injections, and their level of assistance was exceptional. They noticed a doctor had an available slot and promptly scheduled me in. I find the staff and clinicians at KCPCC to be incredibly supportive and accommodating. While I acknowledge that reaching them at 8am is practically impossible, we must recognize this is the NHS, and they are working within their established protocols. It has taken me nearly a year just to consult with a specialist at Kingsmill, and I'm currently on a waiting list that seems endless before potentially having surgery. Despite the challenges, we ultimately receive the answers we seek. The key is to maintain patience and composure throughout the process.

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