Bermondsey Spa Medical Centre

I had a wonderful experience at the medical centre. The receptionist was a true ray of light. She greeted me warmly upon arrival, making me feel incredibly welcome. The nursing staff member was..

I contacted the surgery regarding an appointment I had arranged in person, only to discover it had not been recorded. When I spoke with the receptionist about this, I was told that the appointment..

This practice appears to be among the poorest in the area. The staff conduct themselves in an overly superior manner while treating patients with ongoing health conditions, and there seem to be..

It is extremely difficult to obtain an in-person appointment at this practice.

The reception staff member was unhelpful and displayed poor professionalism. The pharmacy team member was also difficult to interact with. It proved impossible to reach practice management even when..

I registered at this practice as it was the only available option within my area accepting new patients. The registration process took several weeks to complete. Subsequently, when I called to..

Just registered at the surgery as a new patient and received excellent service from the staff. The manager was very good, polite and helpful, and made me feel very welcome.

The pharmacy team and front desk staff make genuine efforts to provide assistance during challenging circumstances.

I have been unable to work for an extended period. This represents my first visit in many years. I would not have come if my circumstances were not challenging. When someone who has not sought..

The doctor at this practice was very good and provided me with considerable help.

I would recommend avoiding appointments with this particular clinician as I found the consultation unhelpful and it resulted in unnecessary back-and-forth communication that consumed a significant..

The healthcare professional demonstrated a professional manner and provided a pleasant experience. They were among the best practitioners encountered.

I have been a patient at this practice for several years and have consistently received excellent care. The reception team creates a welcoming atmosphere and makes me feel valued. All the clinical..

The reception team and clinical staff consistently provide excellent service.

If I could rate this lower, I would. Fortunately, this is not my own practice, but I have accompanied a friend there several times. When presenting with what appeared to be typical symptoms of a..

I worry about my test results, but speaking with the practice manager was very helpful. She was calm and reassuring, which put my mind at ease. The doctor I saw was kind and supportive throughout...

I have been a patient at this practice for many years and have consistently found the staff to be supportive and knowledgeable. The front desk team create a warm and friendly atmosphere. The..

This practice has proven to be unreliable. I felt that my health concerns were not adequately addressed, and I was disappointed by the lack of accountability or acknowledgement of my experience. As..

I waited on the phone for an extended period before my call was answered, only to have the line disconnected immediately. I noticed the practice details on a search engine have been recently updated..

Attended an appointment on a recent date with a clinician who provided a thorough and attentive consultation. The doctor was pleasant and considerate throughout. The reception staff member was..