Merrow Park Surgery

Excellent service. Called this morning seeking an urgent appointment and received a callback within sixty minutes. Outstanding. Very appreciative.

The quality of care appears to depend significantly on which clinician you interact with. There was a substantial delay of 45 minutes beyond the scheduled time for a telephone consultation. The..

The healthcare professional I saw was exceptionally friendly and demonstrated a high level of professionalism throughout the appointment. I felt reassured and content with the care I received. I am..

Consistently available and demonstrates genuine care and consideration.

I have been a patient at this practice for more than two decades, but I have recently made the decision to move elsewhere. There has been a noticeable deterioration in how patients are treated, with..

"APPOINTMENTS UNAVAILABLE" - As a result, this surgery has become unhelpful for my needs. It is unfortunate as I previously had a positive experience with the service provided here.

I found the experience quite frustrating, as I received inconsistent guidance from different members of the administrative team. I felt passed between departments without resolution, and believed my..

Quite satisfactory with nothing to fault.

I waited on the phone from early morning to book an appointment, but when someone finally answered, they informed me there were no available slots for that day. I was surprised that all appointments..

Excellent medical practice, consistently demonstrates helpfulness and compassion. This has been the finest healthcare facility I have experienced.

From today onwards, every GP practice in England will have to offer online appointment bookings throughout the day. The early morning rush for appointments is now a thing of the past, though the..

Excellent team overall, with reception staff who are genuinely helpful and approachable. The clinical staff members are competent and personable in their interactions. The practice clearly operates..

I'm impressed with the level of expertise demonstrated, particularly regarding dermatological concerns.

We have been registered with Merrow Park for 9 years, and whilst our visits were infrequent previously, following a recent serious health diagnosis, the assistance provided by the reception team and..

The reception staff were welcoming and the waiting room was peaceful. The appointment booking system worked well.

I have been a patient at this practice for over two decades and have been satisfied until lately. Recently, I have found it increasingly difficult to secure an appointment. When calling at opening..

I required a wound dressing and was concerned about the risk of infection, so I was reluctant to accept the waiting period that my usual surgery could offer. Fortunately, another clinic was able to..

I have been a patient at this practice for a couple of years. While I do not have an ongoing relationship with a particular clinician as I see different practitioners each time, they have..

The practice discontinued my medication without informing me beforehand. When I contacted them by phone, they were initially unhelpful until I explained that I was experiencing health concerns. I..

This practice and the NHS seem to be declining in quality. I spent half an hour on the phone this morning as the first person in the queue, only to be informed that just one appointment slot..