Merrow Park Surgery

My sister attended this surgery before relocating and consulted with two practitioners at the practice. She would not recommend either of them. She found one to be dismissive and felt the other..

From today onwards, every GP practice in England will have to offer online appointment bookings throughout the day. The early morning rush for appointments is now a thing of the past, though the..

The appointment booking process requires calling at a very specific time in the morning, and even then there is no guarantee of success. The queue is lengthy, and after a considerable wait on the..

I waited on the phone from early morning to book an appointment, but when someone finally answered, they informed me there were no available slots for that day. I was surprised that all appointments..

Excellent service. Called this morning seeking an urgent appointment and received a callback within sixty minutes. Outstanding. Very appreciative.

I required a wound dressing and was concerned about the risk of infection, so I was reluctant to accept the waiting period that my usual surgery could offer. Fortunately, another clinic was able to..

"APPOINTMENTS UNAVAILABLE" - As a result, this surgery has become unhelpful for my needs. It is unfortunate as I previously had a positive experience with the service provided here.

Notified of entitlement to a health check. Booked in within a week. Really great manner and rapport with the staff member. Really impressed.

I had a very poor experience at this practice.

I have found this practice to be unhelpful overall. I was previously registered elsewhere but had to change due to a relocation. Following several visits and a recent telephone conversation with..

After waiting in a lengthy queue and spending over forty minutes on the telephone, I found the wait time to be unacceptable.

My elderly mother, I believe, has not been treated well. She was experiencing significant joint pain and felt she received poor care when she managed to attend the surgery for appointments. On each..

We have been with the practice for 2 years and all the staff have been incredibly helpful and supportive. The clinical team has been exceptional and nothing is ever treated as a problem. Our queries..

Excellent medical practice, consistently demonstrates helpfulness and compassion. This has been the finest healthcare facility I have experienced.

I have found this GP practice to be unsatisfactory. Transferring my registration from my previous surgery to this practice has proven to be a disappointing choice. I submitted a request for an..

The practice has demonstrated excellent service during challenging circumstances. As a patient, I have found they have made considerable effort to provide assistance and support whenever needed. I..

Consistently available and demonstrates genuine care and consideration.

The reception staff were welcoming and the waiting room was peaceful. The appointment booking system worked well.

I have been a patient at this practice for a couple of years. While I do not have an ongoing relationship with a particular clinician as I see different practitioners each time, they have..

The team demonstrated professionalism and the facilities were pleasant. However, parking availability presented a challenge.