Sacriston Medical Centre

I required assistance and the practice was able to see me straight away.

I have been trying to get assistance for three days. The email service that was offered provided only standard responses and I was unable to locate an urgent medication discharge document. The..

The receptionist at the front desk was difficult to communicate with and came across as unwelcoming. Obtaining the right medication, updating prescriptions, and receiving assistance proved to be..

The surgery is excellent and deserves top marks. I called in the morning and was able to get an appointment that very same day.

The experience has consistently been straightforward and efficient.

The team members are friendly and the practice runs smoothly. Appointment availability is reasonable, and I've been able to access urgent care when needed without difficulty, with quick turnaround..

Had to ring up after an issue with a prescription. The receptionist who answered was lovely and gentle and worked her hardest to help us sort it out. Really nice experience, can't thank them enough.

Don't anticipate being seen at your scheduled appointment time or anywhere near it. Don't expect any communication or consideration when you've been waiting significantly longer than your booked..

The reception team can be quite dismissive, and seeking their assistance with any matter proves challenging due to their lack of willingness to help.

I called this morning to request a same-day appointment, and the receptionist was delightful. I had initially asked to see a female clinician, but only male practitioners were available that day,..

Absolutely shocking. I have been experiencing significant pain for an extended period. Finally secured an appointment for injections to both joints, yet the booking only covers one. The practice..

I live out of area but have been attempting to resolve a matter as a relative of one of the patients. I must commend all the reception staff I have encountered, as they have been wonderful and..

The team members are incredibly welcoming and supportive, from the front desk through to all clinical staff. The practice operates with a high degree of professionalism throughout.

The pharmacy service took considerably longer than expected.

I have been a patient at this surgery for several years now and have had a positive experience throughout. The support provided for my ongoing health condition has been excellent and stands out as..

Over the recent period, I have experienced several health concerns, and I want to express my gratitude to the team for their excellent assistance in helping to address these matters. Thank you for..

Unable to reach the practice by telephone, and appointments scheduled to see a clinician in person are frequently changed to telephone consultations at short notice without adequate consideration..

Excellent practice with outstanding service standards. The team consistently demonstrates friendliness and helpfulness at every visit.

The visit was straightforward and efficient.

Consistently demonstrated helpfulness and a friendly demeanor.