Lawson Road Health Centre

Welcoming and extremely supportive

The staff members demonstrated unprofessional conduct and a lack of interpersonal skills. There appears to be a concerning absence of empathy and consideration in their approach to patient..

Persistent challenges experienced with the provision of essential medication that is vital for health management.

Would rate zero if possible. I was undergoing ongoing mental health support with this practice when, after being a patient for over three decades, I was informed I was outside their service..

The medical professionals at this practice are excellent. They conduct comprehensive consultations and I always feel that my visits are valued and worthwhile.

The entire team at this practice has consistently demonstrated kindness, helpfulness and a high level of professionalism. I am extremely satisfied with the care and service provided. The pharmacy..

I'm frustrated that the messaging feature isn't available in the app, as it would be helpful for contacting my local practice through the NHS app. I'd appreciate if this functionality could be..

I have experienced significant dissatisfaction with this practice. I have submitted a formal complaint to the relevant regulatory body. I previously received a response to my initial contact,..

Excellent medical practice with outstanding clinical staff, and the pharmacy team are incredibly supportive and accommodating despite operating under considerable strain.

The team members are exceptionally supportive and understanding when I contact them by phone. The clinician responds promptly to discuss my health concerns and has arranged for me to attend a..

I contacted the practice this morning to arrange an appointment for my teenage daughter, who had developed a skin condition. After researching online, I believed I had identified the issue as a..

Avoid at all cost !!! Rude and unpleasant clinical staff member. Simple requests appear to be difficult for certain team members to comprehend. Despite expressing a preference not to receive calls..

The entire team at this practice demonstrates excellent efficiency, helpfulness, and a pleasant demeanor.

I received a phone call from the practice as promised the previous day. An appointment was offered for that same day, which proved to be really helpful. The clinician listened carefully to my..

I am very dissatisfied and will not return to this practice due to concerns about the diagnostic accuracy I experienced. I presented with a skin rash that appeared to be allergy-related. I was..

Arrived to submit a test with 10 minutes remaining before closing time, but found the front door locked. The reception staff appeared to notice but did not acknowledge the situation and continued..

That's regarding the reception experience. Following a previous telephone consultation several weeks earlier that allowed time for the prescribed treatment to take effect, and in accordance with the..

I attended my local GP practice on a recent date with concerns about potential cardiac symptoms. The receptionist indicated they were unable to provide a diagnosis and suggested I contact the..

During an afternoon contact with the surgery in my capacity as a community healthcare professional, I received exceptional assistance from a particularly helpful member of the reception team who..

The reception staff can sometimes present challenges in their interactions, though it's clear they manage a particularly demanding position. Once you're able to consult with a GP, whether in person..