Village Health Group East Leake

It is very difficult to obtain an appointment at a time when one requires medical attention.

I attended the practice on a weekday with my partner who has a neurological condition. They required a blood test that had been requested by their specialist team. Following a wait of approximately..

Extended waiting period, and the clinician did not adequately address my concerns. I am currently experiencing ongoing discomfort and unable to access further care until I am able to secure another..

I'm reluctant to leave a negative review given the well-documented staffing challenges affecting the NHS, but my interactions with this practice over the past several years have been consistently..

The new appointment system was straightforward to navigate and I was able to secure a same-day slot. The team members were welcoming and the clinician provided excellent care.

The team here are wonderfully approachable and consistently courteous and supportive. The system for scheduling appointments is excellent.

The new online system is excellent, with responses consistently arriving within a few hours of submitting an enquiry. The clinical staff have been particularly helpful for all matters relating to my..

Excellent medical practice! The online appointment system is brilliant and efficient. Patients are typically seen on the same day when required. For instance, a request submitted in the morning..

I have found the service to be extremely disappointing. Since July, I have been attempting to secure an appointment without success. The phone lines are frequently unavailable or I experience..

I recently attended an appointment with one of the practice assistants, who was very pleasant and demonstrated good listening skills. I have consistently found the standard of care provided at this..

I never usually write reviews, but I feel it’s my responsibility to warn others about my experience with this surgery. From start to finish, the standard of care has been deeply concerning. The..

I accessed the new online triage system this evening and found it very easy to use. Once I submitted my request, I received a call back within a few minutes from a helpful member of the reception..

The entire team at this practice are absolutely wonderful. They have consistently made genuine efforts to meet my individual requirements. They have demonstrated considerable empathy throughout and..

The medical practice represents a valuable resource for the community. The clinical and support staff demonstrate genuine dedication to patient care. The recent enhancements to the appointment..

The team here is excellent and very professional.

The team members are courteous and consistently make an effort to help. I don't visit often, but on the occasions when I've required their services, I've been pleased with the standard of care..

I wanted to share a positive experience because I think it's important to acknowledge when GP practices do things well. This practice has welcoming reception staff, which I've found to be quite..

I had been experiencing discomfort for quite some time, but after receiving an injection treatment, I finally noticed a significant improvement in my quality of life. Thanks to the care I received,..

I have had blood tests carried out on several occasions over time, and I must say that the person who performs these procedures is consistently excellent.

Excellent experience at this busy medical practice. The entire team, including those at the front desk, demonstrated friendliness and helpfulness throughout my visit. Having a publicly listed email..