St Mary's Surgery
Sara M. one year ago • From Google
Bad
Hormonal health dismissed with shocking medical ignorance
Be warned: if you're dealing with menstrual or hormonal health concerns, you'll need to be your own advocate. This experience epitomizes the shocking lack of understanding and research surrounding hormonal issues. Initially, I consulted a pleasant but seemingly uninformed physician about my severe PMS (previously diagnosed as PMDD) and was prescribed a contraceptive pill via phone (which they later attempted to modify after presumably researching). Unconvinced, I requested a consultation with a doctor specializing in hormonal health or perimenopause and was assigned to Dr Semrau-Boughton. Having tracked my PMS symptoms for seven years and extensively researched the topic, I found the consultation deeply frustrating. The doctor spent half our time attempting to distinguish between depression and cyclical symptoms (despite my clear explanation), was patronizing when I inquired about natural ovulation's long-term health benefits, dismissed alternative approaches, provided confusing HRT information ("if you're taking HRT, you might as well take the pill"), discouraged comprehensive blood testing, and flatly denied PMDD's existence ("PMDD, PMS, just rearrange the letters"). She ultimately presented only one option: the contraceptive pill, with no mention of alternatives like the Mirena coil, and even sent a beginner's PMS guide afterward! Medical literature often includes chapters about self-advocacy against dismissive doctors—this interaction perfectly illustrates why. Given PMDD and menopause symptoms' serious nature, this approach is dangerously inadequate. I've found more meaningful support through specialized medical talks, resources like The Menopause Charity and Menopause Support, and connecting with women experiencing similar challenges.
Top-notch medical facility for anyone feeling under the weather
St Mary's Surgery
Sam G.
A complete embarrassment to the NHS and a threat to health. My partner sustained a knee injury in a road traffic accident; a car struck him while walking on the pavement. He repeatedly sought advice..
St Mary's Surgery
Justine F.
My kidney cancer was caught at an incredibly early stage because my doctor was persistently thorough and wouldn't rest until she uncovered the issue. The entire staff has been exceptional. I'm truly..
St Mary's Surgery
DIANA S.
Good ...except for Dr David Cooper (whom I've never encountered) who misrepresented my Haddenham Pharmacy experience. It's astonishing that a professional physician would hastily draw inaccurate..
St Mary's Surgery
Angela R.
Started at rank 7 in the phone queue, dropped to position 1 in just 14 minutes, only to be informed that my call couldn't be completed and I should try again later. Completely unacceptable service.
St Mary's Surgery
Ajay J.
Visited Ely in August and found this to be a top-notch medical facility. The staff demonstrates a proactive approach and handles tasks with remarkable efficiency.
St Mary's Surgery
Kai T.
Perpetually out of stock both on their website and in physical stores. They should consider closing up shop or extending the Royal Air Force medical facility.
St Mary's Surgery
Robert E.
Enter feeling under the weather, exit with renewed health and vitality
St Mary's Surgery
Kelly B.
These medical professionals are absolutely top-notch! It's unfortunate that relocating might force me to seek care elsewhere. Scheduling appointments is always straightforward, and the front desk..
St Mary's Surgery
Sara M.
Be warned: if you're dealing with menstrual or hormonal health concerns, you'll need to be your own advocate. This experience epitomizes the shocking lack of understanding and research surrounding..
St Mary's Surgery
Wes H.
At a general practitioner's clinic, be prepared for extended waiting periods both for securing an appointment and during your scheduled visit, which will likely run behind time. Despite this, the..
St Mary's Surgery
christine n.
Since moving to this neighborhood a year back, I can genuinely state these healthcare professionals are truly the finest we've encountered. Every team member—from the physicians to the..
St Mary's Surgery
Allan H.
Like any bustling medical facility (and St. Mary's is certainly that), scheduling appointments can be challenging. The surgery does implement a triage system to prioritize urgent medical needs and..
St Mary's Surgery
Teresa M.
What an exceptional medical practice - truly the finest I've encountered since relocating to England over a decade ago! The personnel are incredibly warm and supportive, and their implementation of..
St Mary's Surgery
Trish E.
Fantastic medical practice. Their messaging system via the GP is top-notch, allowing easy communication. I've been registered with them for just over twelve months and couldn't be happier with my..
St Mary's Surgery
Keith T.
After recently relocating to this neighborhood, I signed up with St Mary's medical practice. On a Friday, I contacted them feeling unwell with a viral infection. The reception staff were incredibly..
St Mary's Surgery
Julia G.
I have absolutely no complaints. Throughout the past few years, the level of care provided to me and my family has been truly exceptional. While they are undoubtedly busy and getting through can..
St Mary's Surgery
anamaria u.
The entire staff at this medical facility, from the front desk personnel to the nurses and doctors, are absolutely exceptional. I cannot praise the team highly enough - everyone has been fantastic..
St Mary's Surgery
Adenis R.
I'm puzzled by the critical feedback circulating about this practice. Having been a patient for more than 12 months, I've consistently experienced excellent service. Their online booking system is..
St Mary's Surgery
John C.
The phone system is utterly inadequate. Consistently, there are prolonged waiting times, preceded by a recorded message about Ask My GP, which fails to address all appointment needs. Then the..
St Mary's Surgery
Rob B.