Hazeldene House Surgery

During my recent medical appointments over the past fortnight, I was genuinely impressed by the exceptional professionalism demonstrated by both Nurse Elizabeth Wood and Dr. Sunil Simon. Their..

I extend my gratitude to the reception staff and Doctor Clegg at Hazeldene House Surgery for their assistance today. I want to particularly acknowledge Claire for her empathy and compassion...

Following the nurse's request, I conducted a four-day blood pressure monitoring test at home and submitted the results to the medical practice. I then received a text urging me to contact the..

Abysmal booking process that epitomizes the current shortcomings of the National Health Service.

Quick scheduling and top-notch surgical care every single time. Consistently impressed with their ability to get me in promptly and provide excellent medical treatment.

Exceptional assistance as always... Though I'm not a frequent user, their support is invaluable when required. Absolutely no complaints whatsoever. Managed to secure a same-day consultation and..

Someone needs to report this clinic to the regulatory authorities! They are absolutely appalling, and completely disregard patient care! It's impossible to schedule an appointment, and when you..

I steer clear of this establishment, and I'm thankful for that. My partner has experienced endless difficulties, to the point where they're unable to obtain a simple health clearance document!!!! In..

The medical professionals here are absolutely top-notch! The front desk team consistently displays warmth and helpfulness, ensuring patients are guided perfectly. Every physician and nurse on staff..

The medical practice is absolutely terrible. They seem solely focused on money and leave patients' concerns untreated. The waiting times are ridiculous, with doctors making you sit for an hour only..

This Practice is in complete disarray! Absolutely no acknowledgment or reply to inquiries about their Complaints Procedure. The situation is so dire that it warrants escalation to NHS England.

Quick and efficient service with minimal waiting time

I've been a long-standing patient at Hazeldene House Surgery and recently needed help obtaining a doctor's signature on a prescription prior to traveling. The internal pharmacy and reception team..

These physicians were excellent in the past, but now they're absolutely terrible!! It's virtually impossible to secure an appointment - you have to call at 8am sharp! When you finally get through,..

I endured a lengthy wait for a callback, only to be informed that 23 people were ahead of me, and then was abruptly told no appointments were available today. I'll have to attempt scheduling again..

My husband received a completely inaccurate diagnosis from Dr Archer during a "phone consultation" about his back issue. Initially told it was a muscle spasm, he was prescribed two sets of..

The doctors at this practice are all very good, however, the reception staff are unempathetic and unhelpful and let it down enormously. After recently receiving a text message asking me to call and..

The front desk personnel are incredibly discourteous, showing complete disregard for individuals struggling with mental health challenges. They presume to offer medical guidance despite lacking..

UNBELIEVABLE. I just attempted to schedule a phone consultation with the doctor regarding my scan results today, February 4th. To book an appointment, I had to wait an entire week since they only..

The medical practice is clearly experiencing high demand, and when I called this morning at 8am, I was 30th in line after initially struggling to connect. Their callback system significantly reduces..