NN

Nour N. one year ago • From Google

Rating

Bad

Horrible customer service from disrespectful phone representative

I'm utterly shocked by the woman's disrespectful attitude during our phone conversation earlier today. She seemed agitated and irritable, despite having just started her shift a mere half hour ago. Her approach was completely unprofessional, refusing to genuinely hear out my request. As if that wasn't bad enough, she attempted to dictate how I should communicate. What's more, there was an unmistakable undertone of racism, particularly evident in her condescending attempts to criticize and "correct" my accent.

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