Clayhall Clinic
Dan P. 2 years ago • From Google
Bad
Horrible Customer Service Wastes My Time
This business is an absolute mockery, desperately requiring a total management overhaul. After enduring nearly three minutes of automated prompts, you finally reach a representative in the queue, only to be abruptly disconnected. I'm routinely dropped from the line after prolonged waiting periods, roughly twice per week. The level of unprofessionalism is truly astounding.
The medical staff at this facility are the most discourteous NHS personnel I've ever encountered. First, the RECEPTIONISTS: Booking an appointment is nearly impossible, and when you finally do,..
Clayhall Clinic
Shakeeb H.
After settling in Clayhall two years back, I was initially skeptical due to some negative feedback about the medical practice. However, I'm genuinely impressed with how effectively the surgery team..
Clayhall Clinic
Anonymouse
I had an absolutely fantastic experience at my Drs Surgery Clayhall Clinic! The receptionist were brilliant, going above and beyond to secure me an appointment with the wonderful Dr Juincy..
Clayhall Clinic
Naomi H.
I contacted the front desk and encountered an incredibly discourteous receptionist. I've heard numerous other complaints about her unprofessional behavior, and she should either be terminated or..
Clayhall Clinic
Simon B.
Fantastic experience! As someone recently moved to this location, I was pleasantly surprised by how welcoming and supportive the staff was during my initial visit as a new patient.
Clayhall Clinic
Simon B.
I received my covid vaccine at this location yesterday and the entire experience was incredibly smooth and well-organized, from scheduling the appointment through to getting the actual shot. A..
Clayhall Clinic
B C.
Physicians here lack effectiveness and support.
Clayhall Clinic
A B.
STEER CLEAR AT ALL EXPENSES!!! I had scheduled a consultation for today at 3:30pm, and they even dispatched an automated confirmation text message. However, the clinic was shuttered (despite their..
Clayhall Clinic
Elise H.
I interacted with a receptionist, Shen (if I recall her name correctly), who displayed an incredibly unprofessional demeanor and terrible customer service. After waiting on hold for 35 minutes, she..
Clayhall Clinic
Harley S.
If I could rate this with zero stars, I absolutely would. STEER CLEAR OF THIS PLACE. My elderly grandfather was denied a consultation and redirected to an out-of-hours clinic (despite calling at..
Clayhall Clinic
barry l.
whilst i have no issue with this general practitioner; having been on Tramadol for roughly 8 to 10 years; they've suddenly placed it on the restricted list; without providing me a substitute..
Clayhall Clinic
Emi E.
The management and front desk staff display an appalling lack of professionalism, with clear discriminatory attitudes. Their service is completely unhelpful, and it's evident that this medical..
Clayhall Clinic
Swetha S.
Absolute worst general practitioner I've encountered. During a past visit, a female Muslim doctor treated me unprofessionally. She seemed to be attempting to manipulate me and crossed boundaries by..
Clayhall Clinic
BARRY L.
Staff at the front desk were extremely discourteous and I experienced discriminatory treatment based on my religious background, which negatively impacted my experience.
Clayhall Clinic
jtj j.
Extremely ineffective medical service with ridiculously long waiting periods. Appointments are nearly impossible to secure, and when you finally get one, the consultation feels rushed and..
Clayhall Clinic
Bear m.
Dr. Shah, Dr. Sangita, and Dr. King are exceptionally caring professionals, and Jas along with the other front desk staff make every effort to provide excellent service.
Clayhall Clinic
Rabia A.
Sonia was extremely unpleasant when I brought up zinc blood tests. She claims these tests aren't valid, despite me having undergone them. Additionally, Jas was unhelpful and refused to provide..
Clayhall Clinic
Janagan V.
Attempted to inquire about the registration process, but was met with an incredibly unhelpful and dismissive attitude from the front desk staff. Definitely will be taking my business somewhere else.
Clayhall Clinic
Yusuf F.
This medical facility stands out as top-tier, and their quality has consistently enhanced. While wait times can be substantial, the care and attention provided are absolutely flawless.
Clayhall Clinic
marium n.
Extremely discourteous employees, completely dissatisfied with the experience, but because of having small children, I'm reluctant to seek alternatives elsewhere
Clayhall Clinic
zowie b.