Sutherland Lodge Surgery

During my recent consultation with Doctor Chowdhary, I experienced the most enlightening and supportive medical appointment of my life. The doctor displayed remarkable empathy and genuine care,..

Throughout my three-decade relationship with Sutherland Lodge, I recognize the challenges patients face: scheduling difficulties and constantly changing medical personnel. However, I firmly believe..

Unhelpful employees and terrible customer experience

Trish's exceptional care has consistently provided me with top-tier support, and her expert guidance has dramatically enhanced my well-being to an incredible degree. I can only express the most..

This establishment's absence would undoubtedly benefit humanity. The staff demonstrates complete contempt for patients, conducting procedures without proper sanitation, using makeshift containers..

After numerous struggles to secure a consultation, I successfully booked an in-person appointment, only to be met with frustration upon arrival. Following a 30-minute wait, I was abruptly informed..

My encounter at Sutherland Lodge surgery was brief. Upon sitting down with the nurse (not the doctor), I was immediately informed that our 15-minute slot was insufficient to address all my concerns...

Always comes through for me without fail.

I was initially skeptical about the new online booking system, but it surprised me by working smoothly. I managed to secure a same-day appointment, and I'm thoroughly satisfied with the outcome.

Terrible medical practice. They terminate calls when unable to provide satisfactory responses to inquiries. A medical evaluation and correspondence have been lingering with the physician for three..

The appointment scheduling process needs refinement. I arrived at the surgery at 0805hrs and was unexpectedly informed by reception that in-person bookings are not accepted - I was directed to call..

I've been consulting with Trish for quite some time, and she consistently impresses me with her expertise. She's always readily available to offer guidance and support. I truly appreciate her..

I am utterly dismayed and frustrated by the recently introduced digital scheduling platform. Patients should have the option to call and secure an appointment, particularly when seeking medical care..

Hi there, I decided to return to Sutherland lodge. The staff were incredibly friendly and supportive, and I only encountered two doctors who were equally wonderful and genuinely attentive to my..

Following the recent renovation, the medical practice has undergone a remarkable transformation. The front desk personnel are incredibly supportive and accommodating. Lead Nurse Trish Marriage..

I consistently interact with Trish and her colleagues at the medical practice, and their support has been exceptional. The service is invariably prompt, compassionate, and reliable. Both myself, in..

The reception staff accommodated my mobility challenges due to neuropathy by scheduling a ground-floor consultation. Trish, the healthcare professional, measured my blood pressure multiple times,..

Fresh setup's been tossed aside. Web application. Making light of it. Botched procedure! Potential fatal outcome. Expertly executed. Extracting funds from patients!

My interaction with this medical clinic has been thoroughly unsatisfactory. The front desk staff exhibits an unacceptable level of discourtesy, frequently appearing dismissive and, at points,..

Swift and competent service - much appreciated