Hillview Surgery
Frank I. 2 years ago • From Google
Bad
Horrible healthcare experience at hillview surgery
For the past three weeks, I've been battling a painful eczema outbreak. Attempting to get my prescription filled has been a nightmare, with staff showing complete disrespect. Even at the pharmacy, a young employee tried to argue with me, denying me the basic respect a patient deserves. At Hillview surgery, I've experienced nothing but time-wasting and incompetence. I waited an entire weekend for a prescription that never arrived. Dr. Nick Patel was dishonest and arrogant, ignoring my advice and refusing to prescribe the agreed treatment until a future appointment. A week has passed since my initial call, with reception providing deceptive information - a total disgrace to medical professionalism. My scalp infection, which I sought help for at my local GP, remains unresolved after six months. I started with a full head of hair and now have none. I've been repeatedly misdiagnosed and forced to visit Urgent Care at Ealing Hospital twice. Returning to Hillview Surgery at 177 Bilton Road, I encountered a complete disregard for my health and well-being. This amounts to a breach of duty of care, medical malpractice, and retaliatory behavior for simply asking questions. Two weeks ago, I provided a hair sample following all correct procedures, including name, date of birth, and medical record number. Dr. Siva called me today, being dismissive and confrontational, and hung up on me - despite me remaining calm and respectful. She claimed my sample information was incomplete and destroyed, refusing to share details about the lab or her sources. During my last visit, staff created a scene, becoming argumentative. A clinician named Kate even told me to "shut up" while I was trying to ask a question. This has been a traumatic, harrowing, and stressful experience with so-called medical professionals at Hillview surgery who have failed to treat me like a patient. My medical condition remains unresolved, and I'm still recovering from degenerative disc disease surgery, having recently seen my neurologist, Dr. Pezarakos, at UCLH, Queens Square. I urgently seek attention to this very serious matter.
My encounter at the medical practice was far from satisfactory. The staff demonstrated a complete lack of compassion and professionalism. They appeared indifferent to my concerns and entirely..
Hillview Surgery
Hemangini p.
I recently consulted nurse Tamana Sayed and had an absolutely terrible encounter. Her demeanor was extremely unprofessional and dismissive. Despite seeking help for my ongoing health concern, she..
Hillview Surgery
Justyna K.
I encountered an exceptional patient experience with the outstanding nursing staff at Hillview Surgery, specializing in infant vaccinations. The nurses were incredibly professional, thoroughly..
Hillview Surgery
Hiren P.
My interaction with Nurse Sadia was incredibly aggravating. With just a quarter-hour remaining before my scheduled appointment, she abruptly canceled, stating the flu vaccine was unavailable. Her..
Hillview Surgery
Hiba H.
Absolutely dreadful experience with Dr. Weam Adama at this practice. I endured a wait exceeding an hour and attempted to understand the delay from the front desk staff, who seemed uncertain about..
Hillview Surgery
Dina A.
On the date of 05/03/2024, I scheduled a consultation with a General Practitioner, but I was frustrated to find that I was unexpectedly assigned to a nurse without prior notice. The nurse..
Hillview Surgery
S M.
Absolutely dreadful medical procedure. Steer clear at all costs if possible.
Hillview Surgery
Yahiya H.
Appointments are now exclusively remote, requiring patients to phone in at 8 am sharp to secure a same-day telephone consultation. No option exists for advance scheduling. The practice offers no..
Hillview Surgery
Jenny S.
This medical practice is commendable. I've found it straightforward to arrange phone appointments without difficulty. Nevertheless, I sincerely hope they will reinstate in-person consultations..
Hillview Surgery
Jess A.
Fantastic concept providing weekend consultations. Maria was delightful, radiating such positivity and warmth that she truly exemplifies the best of our healthcare system.
Hillview Surgery
NELSON B.
I consistently experience top-notch, professional service at this medical facility. During my recent visit, Dr. Sha demonstrated exceptional patient care. She was incredibly attentive, carefully..
Hillview Surgery
Gemma K.
The nursing staff at Hillview Surgery are truly exceptional - I consider myself fortunate to have such remarkable, compassionate, approachable, and experienced professionals at my neighborhood..
Hillview Surgery
Amy I.
A superb medical practice that truly stands out in terms of quality care and professional service.
Hillview Surgery
Leonora Q.
I cannot express enough gratitude for this incredible medical practice!!! Their treatment is consistently outstanding, whether I'm in person or communicating via telephone. The entire staff..
Hillview Surgery
Anna P.
Excellent staff, really friendly and courteous, with top-notch customer support
Hillview Surgery
Chandrika S.
I encountered an issue regarding my test result and approached the front desk. The receptionist, named Neeta, displayed an uncooperative and discourteous attitude while responding to a..
Hillview Surgery
Frank I.
For the past three weeks, I've been battling a painful eczema outbreak. Attempting to get my prescription filled has been a nightmare, with staff showing complete disrespect. Even at the pharmacy, a..
Hillview Surgery
Amira A.
Deteriorating Healthcare Experience A medical facility with discourteous personnel, particularly towards minority patients - you must assert linguistic dominance to make them back off. The nursing..
Hillview Surgery
Amanda K.
I am immensely grateful to Hillview Surgery for the exceptional care and support I've experienced following my international surgical procedure. Their team has been absolutely remarkable in guiding..
Hillview Surgery
John S.
This medical practice is an absolute nightmare. The front desk staff are unhelpful, and the physicians are shockingly incompetent - I'm astounded they're permitted to practice medicine. Their..
Hillview Surgery
Lena B.