Hillview Surgery
Frank I. 2 years ago • From Google
Bad
Horrible healthcare experience at hillview surgery
For the past three weeks, I've been battling a painful eczema outbreak. Attempting to get my prescription filled has been a nightmare, with staff showing complete disrespect. Even at the pharmacy, a young employee tried to argue with me, denying me the basic respect a patient deserves. At Hillview surgery, I've experienced nothing but time-wasting and incompetence. I waited an entire weekend for a prescription that never arrived. Dr. Nick Patel was dishonest and arrogant, ignoring my advice and refusing to prescribe the agreed treatment until a future appointment. A week has passed since my initial call, with reception providing deceptive information - a total disgrace to medical professionalism. My scalp infection, which I sought help for at my local GP, remains unresolved after six months. I started with a full head of hair and now have none. I've been repeatedly misdiagnosed and forced to visit Urgent Care at Ealing Hospital twice. Returning to Hillview Surgery at 177 Bilton Road, I encountered a complete disregard for my health and well-being. This amounts to a breach of duty of care, medical malpractice, and retaliatory behavior for simply asking questions. Two weeks ago, I provided a hair sample following all correct procedures, including name, date of birth, and medical record number. Dr. Siva called me today, being dismissive and confrontational, and hung up on me - despite me remaining calm and respectful. She claimed my sample information was incomplete and destroyed, refusing to share details about the lab or her sources. During my last visit, staff created a scene, becoming argumentative. A clinician named Kate even told me to "shut up" while I was trying to ask a question. This has been a traumatic, harrowing, and stressful experience with so-called medical professionals at Hillview surgery who have failed to treat me like a patient. My medical condition remains unresolved, and I'm still recovering from degenerative disc disease surgery, having recently seen my neurologist, Dr. Pezarakos, at UCLH, Queens Square. I urgently seek attention to this very serious matter.
Limited parking space is available for approximately three vehicles with disability permits near the medical facility's entrance.
Hillview Surgery
Amira A.
Deteriorating Healthcare Experience A medical facility with discourteous personnel, particularly towards minority patients - you must assert linguistic dominance to make them back off. The nursing..
Hillview Surgery
Żaneta S.
Excellent general practitioner. The medical team consistently demonstrates a helpful and professional approach.
Hillview Surgery
Amy I.
A superb medical practice that truly stands out in terms of quality care and professional service.
Hillview Surgery
Hiren P.
My interaction with Nurse Sadia was incredibly aggravating. With just a quarter-hour remaining before my scheduled appointment, she abruptly canceled, stating the flu vaccine was unavailable. Her..
Hillview Surgery
Mohamad L.
THE CHALLENGING EXPERIENCE I ENCOUNTERED IS PERMANENTLY ETCHED IN MY MEMORY, ESPECIALLY REGARDING AN EMPLOYEE NAMED LALITA!! SHE SEEMS TO WORK MINIMAL HOURS, AND I STRONGLY RECOMMEND SHE SERIOUSLY..
Hillview Surgery
Hemangini p.
I recently consulted nurse Tamana Sayed and had an absolutely terrible encounter. Her demeanor was extremely unprofessional and dismissive. Despite seeking help for my ongoing health concern, she..
Hillview Surgery
Sandra T.
The front desk staff was incredibly discourteous and declined to schedule my consultation, informing me that I would be an unproductive use of their time.
Hillview Surgery
Bartosz R.
Extremely disappointed with the service. When I phoned to schedule an appointment and shared my health concerns, the receptionist seemed hesitant to book me in. After persistent persuasion, I was..
Hillview Surgery
Jess A.
Fantastic concept providing weekend consultations. Maria was delightful, radiating such positivity and warmth that she truly exemplifies the best of our healthcare system.
Hillview Surgery
Maly P.
Terrible front desk staff made my experience frustrating. I arrived for my scheduled 11:00 appointment, and by 11:38 I still hadn't been called back to see the doctor. When I inquired about the..
Hillview Surgery
John S.
This medical practice is an absolute nightmare. The front desk staff are unhelpful, and the physicians are shockingly incompetent - I'm astounded they're permitted to practice medicine. Their..
Hillview Surgery
Rossella C.
I recommend that your reception staff improve their phone communication skills and show more compassion towards patients. Each time I've called, the staff member has been discourteous and constantly..
Hillview Surgery
Dina A.
On the date of 05/03/2024, I scheduled a consultation with a General Practitioner, but I was frustrated to find that I was unexpectedly assigned to a nurse without prior notice. The nurse..
Hillview Surgery
Frank I.
For the past three weeks, I've been battling a painful eczema outbreak. Attempting to get my prescription filled has been a nightmare, with staff showing complete disrespect. Even at the pharmacy, a..
Hillview Surgery
Immy I.
My experience with this medical practice has been an absolute horror show spanning two decades. Dr. Maan and Dr. Shergill are unprofessional, dismissive, and completely incompetent. They..
Hillview Surgery
Shadi V.
Every single time I contact this medical practice, the front desk staff are incredibly uncooperative and consistently claim they are unable to assist me. I'm genuinely frustrated and consider this..
Hillview Surgery
Moris M.
This general practice is absolutely the most disappointing medical service I've encountered! My mother has been experiencing health issues for nearly a month now. Each time I attempt to schedule a..
Hillview Surgery
Rui S.
Run-of-the-mill doctor's office, nothing special or remarkable. Typical experience you'd expect from a neighborhood medical practice - neither impressively good nor particularly bad.
Hillview Surgery
Farida S.
The front desk staff's demeanor is subpar and requires significant enhancement. They would benefit greatly from professional communication and interpersonal skills training. Medical professionals,..
Hillview Surgery
Annette M.