CW

Claire W. 2 years ago • From Google

Rating

Bad

Horrible medical care from unprofessional dr palmer

The service provided by Dr Palmer at this medical practice is absolutely appalling. I was forced to file an official complaint after she rudely hung up on me mid-conversation. She has repeatedly obstructed my access to necessary care and medication, even following a problematic surgery. Her condescending attitude made me feel like a small child being scolded. After submitting my complaint, I was left waiting an entire week for critical post-surgical medications that I urgently needed to prevent my condition from deteriorating. I am thoroughly disheartened by this medical practice's conduct. It's unfortunate because the reception staff are genuinely pleasant. I would be embarrassed to be associated with doctors who treat patients with such disrespect and unprofessionalism. Dr Palmer's narcissistic behavior has completely eroded my trust in their medical expertise and services. I cannot in good conscience recommend this practice to anyone. Moreover, when I spoke with the office manager, instead of acknowledging my distressing experience and offering an apology, he was solely focused on defending the doctor's unacceptable behavior. This response was neither professional nor compassionate in the slightest.

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