Quayside Medical Practice

Poor!

Rating

Samantha B.
142
1

Samantha B. 6 years ago • From Google

Bad

Horrible medical practice with unhelpful receptionists

I spent more than an hour on hold, stuck at number four in the queue, and was forced to hang up due to another commitment. When I reached out to the medical office, I was met with two dismissive and rude receptionists. Once I finally interrupted their idle conversation, they were incredibly unhelpful and abrupt. Now, I've been left without any medical assistance for over a week. Their lack of professionalism is appalling. It seems they need to reevaluate their appointment allocation system and ensure that patients seeking genuine medical attention are prioritized, rather than allowing time-wasters to monopolize resources.

Other reviews for Quayside Medical Practice

SS

Stephanie S.
2 years ago

My elderly mother, who is 86, is currently receiving care at this facility. The administrative staff's performance is absolutely appalling. They desperately need a complete reorganization or should..

Quayside Medical Practice
JN

Jimmy N.
7 years ago

Dr. Mark Wiltshire is hands down the most compassionate physician I've encountered. His warm demeanor and reassuring approach make him stand out, and I'm completely committed to him as my sole..

Quayside Medical Practice
JM

Joanne M.
4 years ago

I am deeply disheartened to report my disappointment with a medical practice I've trusted for over five decades. Their rigid system requires calling at 8am sharp for an appointment, which would be..

Quayside Medical Practice
PH

Peter H.
3 years ago

I'm facing a critical health challenge. My incontinence led to a 10-minute bathroom visit, causing me to arrive 10 minutes late to my appointment. Despite this, I was completely denied access to see..

Quayside Medical Practice
DH

Darren H.
3 years ago

A significant improvement over the previous Failsworth Group - and let's be honest, that wasn't a high bar to clear!

Quayside Medical Practice
KM

Kieran M.
one year ago

Why advertise an opening time of 7:30 if you're not actually going to be open then 🤷‍♂️

Quayside Medical Practice
SM

S M.
3 years ago

A top-tier medical facility that stands out among local healthcare providers.

Quayside Medical Practice
AB

Andy B.
5 years ago

Welcoming and personable employees

Quayside Medical Practice
LM

Lauren M.
one year ago

I scheduled my daughter's 3-year vaccinations through the reception desk, knowing they were due at this age. Despite the receptionist asking for my daughter's date of birth, I arrived today after..

Quayside Medical Practice
AN

Annette N.
6 years ago

Attempting to schedule an appointment for three consecutive days has been futile Wasted half an hour waiting on hold since early morning, only to be abruptly disconnected and now unable to reach..

Quayside Medical Practice
JH

Jamie H.
one year ago

Absolutely frustrating! Twice I was given automated scheduling for my daughter's immunizations, and on both instances, upon arrival, I was informed that the appointments were mistakenly generated..

Quayside Medical Practice
A

Anonymouse
6 months ago

Honestly I had great expectations about this Medical practice. people avoided giving their honest opinion. I found the receptionist lack telephones manners ( not all of course ) after seeing 3 GP ..

Quayside Medical Practice
BG

Barr G.
7 years ago

Reception upon arrival is absolutely terrible, with one of the receptionists displaying an extreme power complex. This is meant to be a compassionate profession, yet she appears to be completely..

Quayside Medical Practice
AT

Arron T.
7 years ago

The team here is truly exceptional, demonstrating remarkable compassion and providing top-notch medical attention. I cannot speak highly enough about this healthcare facility and would..

Quayside Medical Practice
JJ

Johnathan J.
4 years ago

Absolutely abysmal customer experience

Quayside Medical Practice
JJ

Jordan J.
one year ago

I recently utilized the online messaging service and found it to be incredibly helpful. It provided an efficient method of obtaining guidance and support regarding a health concern, comparable to..

Quayside Medical Practice
GP

Gordon P.
4 years ago

Extremely satisfied with the surgical procedure, the service was prompt and responsive to critical requirements. I have just one minor suggestion: update the voicemail greeting. The current message..

Quayside Medical Practice
DB

Darren B.
2 years ago

Quickly connected via phone and scheduled an immediate appointment with a friendly receptionist. The consultation was comprehensive and left no room for criticism. Absolutely top-notch service from..

Quayside Medical Practice
JC

joe c.
2 years ago

The practice manager's promises of improvement have proven hollow, with conditions deteriorating further. The persistent issues remain: impossible phone access, calls dropping after lengthy waits,..

Quayside Medical Practice
RC

Rose C.
one year ago

Clinic is open for patient registration, yet I'm stuck in a massive waiting line exceeding 30 individuals with zero available appointment slots

Quayside Medical Practice