LA

Luke A. 5 years ago • From Google

Rating

Bad

Horrible medical practice with zero patient compassion

Avoid registering at this practice! Where to begin? The reception staff are incredibly discourteous. During registration, patients are made to feel inferior to existing patients. Unlike other medical practices that conduct height and weight checks during initial appointments, The Cedars demands these measurements be completed on the registration form beforehand. If you're unaware of your measurements, you're isolated in a room to take them yourself, showing complete disregard for individuals struggling with eating disorders or weight-related anxieties. Despite clearly marking our gender as male on the forms, the receptionist persistently addressed my roommate and me using feminine pronouns. Their approach to mental health treatment and non-standard prescriptions is abysmal. I consistently struggle to obtain necessary medication because the doctors fail to comprehend my medical needs, even when specialists have explicitly confirmed them. Attempting to contact the practice manager is futile. I've sent two emails and received absolutely no response, not even an automated acknowledgment. Without question, this is the most disappointing of the six GP surgeries I've encountered.

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