Station Road Surgery

I approached this medical procedure with apprehension for my aging parent. The front desk staff member I interacted with was incredibly supportive, arranging a direct call from the physician to me..

Extremely disappointing. The physician showed no interest in conducting a proper medical assessment, instead appearing far more engaged with her computer keyboard than addressing my health concerns.

I've been attempting to secure a consultation regarding my test outcomes for weeks now. I've scheduled appointments twice, but each time complications arose - like booking an afternoon slot yet..

Welcoming, tidy, and professional general practitioner's office with a pleasant atmosphere and helpful staff.

Dr. Chung quickly scheduled a consultation for my ill child, and we had a treatment plan in place within hours. He demonstrated exceptional compassion, showing remarkable tenderness and..

Outstanding customer experience with an incredibly welcoming and supportive front desk staff member who went above and beyond to assist me.

The reception team here is consistently warm-hearted and empathetic. Despite being swamped with work, they remain cheerful and genuinely eager to assist. I've never encountered such delightful front..

This medical practice has extremely poor management. Attempting to schedule an appointment by phone is a nightmare, with a one-week waiting period. After enduring this delay, I waited all morning..

The medical procedure itself was satisfactory, but recently we've encountered an extremely discourteous and discriminatory receptionist who criticizes us for our disability-related challenges rather..

Despite the extended wait for a personal consultation, I was incredibly grateful to meet the exceptionally compassionate Dr Ganjewar, who attentively listened and thoroughly explained her proposed..

The medical practice appears to be making positive strides. The replacement of the previously frustrating eConsult with accurx, linked to NHS login, means I no longer have to navigate through..

The healthcare service here is appalling, and the surgical standards seem even worse. The reception staff desperately need comprehensive customer service training - their attitude is completely..

I was a long-time patient at this practice for three decades before relocating. Now that I've returned to the area, I've re-established myself as a patient. This morning, I called to schedule an..

This medical practice embodies every nightmare scenario you could imagine at a healthcare facility: staff demonstrate alarming levels of professional incompetence that approach medical negligence...

The personnel at this establishment are incredibly supportive, with Ms. Isabel standing out as particularly excellent in her customer service approach.

I've consistently received top-notch care from this medical practice, with swift appointment scheduling within a day. However, recent changes mean that calling now results in a phone consultation..

Absolutely appalling... spent more than 60 minutes trying to get through, then endured a 20-minute wait only to be dismissed with a dismissive tone and instructed to call back tomorrow. Utterly..

Dr. Marina's bedside manner is incredibly off-putting. Her communication skills are severely lacking, both with adults and children. She seems completely unprofessional and inappropriate when..

I've been registered with this practice for two decades without issues, but after they dismissed my husband's back problem for a year, ultimately revealing terminal cancer, my patience has worn..

If you're considering becoming a patient at this medical practice - STEER CLEAR! There's a specific receptionist, an older woman with gray hair and spectacles, who is incredibly discourteous and..