Station Road Surgery

Dr. Marina's bedside manner is incredibly off-putting. Her communication skills are severely lacking, both with adults and children. She seems completely unprofessional and inappropriate when..

Getting a face-to-face consultation at this medical practice is practically impossible, despite their claim in May that they'd start offering in-person appointments. What a complete farce.

Extremely disappointing. The physician showed no interest in conducting a proper medical assessment, instead appearing far more engaged with her computer keyboard than addressing my health concerns.

The level of service we've encountered is absolutely appalling. My girlfriend, who is 14 weeks pregnant, has been struggling to secure a medical appointment for two consecutive days. On the first..

My elderly parent arrived for her scheduled consultation, only to endure a 40-minute delay before encountering a healthcare professional who was completely unfamiliar to her. The practitioner's..

The female staff members at the front desk exhibit deeply prejudiced behavior, with the manager being particularly offensive and discriminatory towards individuals. I've personally observed her..

38 minutes and counting, attempting to schedule an appointment has been an absolute nightmare. The new policy restricts calling just once daily, and the earliest available slot on the app is..

This medical practice is nothing short of a complete farce. Getting an appointment is practically impossible, and it's evident they're overwhelmed with patients and understaffed with physicians. The..

The team here, particularly the nursing staff and my physician, have been incredibly welcoming. I'm impressed by their convenient online scheduling system for phone consultations. They provide..

Same-day appointments are consistently accessible, typically with your preferred physician. Their strategy of reserving numerous slots for urgent consultations is impressive. Simply call precisely..

The front desk staff are completely unprofessional and utterly useless. They're constantly engaged in idle conversation instead of attending to their professional responsibilities. Their lack of..

I'm puzzled by the negative feedback, recognizing that personal experiences can vary. Nurse Jo and Nurse Isobel are truly exceptional. Dr Knigge is outstanding, demonstrating genuine compassion and..

Over the past several days, I've received six missed calls from an unfamiliar number. Curious, I decided to return the call to identify the caller, which turned out to be a doctor's office. When the..

I arrived for a pre-scheduled blood test appointment, which was initially arranged by a staff member at station road. Upon checking in at reception, I waited for about ten minutes before being..

Update: Laura at the front desk is unquestionably the most discourteous and ill-mannered individual I've ever encountered. Her interactions are consistently demeaning, and she fails to show any..

I rarely take the time to write reviews, but I feel compelled to counter the negative feedback others have shared. My interactions with Station Road Surgery have been thoroughly satisfactory. Every..

Waiting on hold doesn't bother me, but getting abruptly disconnected without warning while in the queue is completely unacceptable, especially when it's happened two times consecutively.

Regrettably, this medical practice epitomizes the systemic flaws prevalent in the UK healthcare system. They maintain a facade of a website that seemingly allows patient communication, but in..

Absolutely dreadful beyond belief. I've been stuck in a phone queue for a full hour, only to have the line ring endlessly for another thirty minutes - what's the purpose of a service that can't even..

Despite the extended wait for a personal consultation, I was incredibly grateful to meet the exceptionally compassionate Dr Ganjewar, who attentively listened and thoroughly explained her proposed..