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Colette H. 4 years ago • From Google

Rating

Bad

Horrible service from unhelpful and rude receptionist

The front desk staff member, a long-time local resident with four decades of experience, displayed an unacceptable attitude and was extremely discourteous. Her communication skills were severely lacking, making it nearly impossible to comprehend her instructions. Her command of English was particularly poor, which is especially problematic given her role in guiding patients through the medical registration procedure. Such unprofessional behavior is absolutely unacceptable. The medical practice's management should seriously consider replacing their current reception staff. Patients are entitled to courteous and respectful treatment during their interactions with healthcare personnel.

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