Witham Health Centre
Colleen G. 3 years ago • From Google
Bad
Horrible service putting patients at unnecessary risk
I visited the medical center to collect a blood form for my quadriplegic daughter. A prominent sign instructed patients to wear masks to protect staff, which I always do to safeguard my child. Unexpectedly, the receptionist harshly demanded I remove my mask, claiming she is deaf and relies on lip reading. Against my better judgment, I complied. Her colleague sitting nearby mockingly chuckled. Another elderly patient was similarly instructed to remove her mask, and proceeded to cough extensively. I've been unwell for a week, fortunately not with covid again. I subsequently emailed the surgery, and after a week, they bizarrely responded that the situation was my fault, stating they can't enforce mask-wearing (despite the old lady actually wearing a mask). The deaf receptionist's claim of lip-reading seems dubious, especially understanding accented speech. Even more concerning is that the practice manager, not the GP, decides on critical medical treatments for vulnerable patients like my daughter. When she contracted covid, she was denied essential medication. We were forced to seek private treatment, and thankfully she survived - something that wouldn't have happened had we relied on this practice's judgment.
My partner and I have long been patients at this practice, and their approach has been nothing short of callous and indifferent. My significant other struggles with Depression and obesity, and has..
Witham Health Centre
Nia A.
Upon initially registering with the medical practice, I was impressed by the staff's warm and supportive approach, which was particularly comforting when arriving with a young baby and a toddler in..
Witham Health Centre
Rajeev P.
A highly attentive and compassionate surgical procedure that prioritizes patient well-being.
Witham Health Centre
SY S.
Encountered some initial frustrations, with the Practice Manager offering minimal assistance. Booking appointments has since become straightforward, and as a working professional, telephone..
Witham Health Centre
Rob P.
The clinic's setup with a prescribing nurse is a real plus, as it eliminates the need to always schedule with a physician. I've typically managed to secure a same-day appointment when calling early..
Witham Health Centre
Tim P.
My interactions with the healthcare provider, both in managing my own medical conditions and supporting my mother's care, have been outstanding. This assessment aims to convey a comprehensive view..
Witham Health Centre
Mumma B.
I requested an appointment with a doctor for myself and my two young children to get antibiotics, but instead was given an appointment with a "nurse" (completely different roles). Rather than..
Witham Health Centre
colleen g.
I visited the medical center to collect a blood form for my quadriplegic daughter. A prominent sign instructed patients to wear masks to protect staff, which I always do to safeguard my child...
Witham Health Centre
Nicola N.
Zero stars would be too generous. Wasted an entire hour attempting to reach reception, only to have the call disconnected, then another hour of waiting just to try again! To make matters worse, the..
Witham Health Centre
J H.
I feel incredibly fortunate that my spouse and I are patients at this medical facility. From the front desk personnel to the physicians, the entire team is outstanding - consistently attentive,..
Witham Health Centre
jacky m.
The entire staff has been exceptional, providing unwavering support during our health challenges. They consistently demonstrate a warm and courteous demeanor while maintaining the highest level of..
Witham Health Centre
Sarah F.
This experience was incredibly distressing during the process of handling my mother's passing. The medical staff initially delayed providing the death certificate, waiting until the primary..
Witham Health Centre
Tiff T.
If I could award this physician a rating lower than zero, I absolutely would. Her demeanor is hostile, dismissive, and thoroughly unpleasant. And her diagnostic skills are consistently unreliable...
Witham Health Centre
V L.
Dr Killy and his practice epitomize the current shortcomings of the NHS. Among the various physicians I've encountered, Dr Killy stands out as the most senior and experienced. The other staff are..
Witham Health Centre
Rebecca A.
I strongly advise steering clear of this medical practice without exception. I have never felt so belittled and demeaned by a supposed 'healthcare provider'. When I brought my nine-month-old..
Witham Health Centre
Gary C.
Unbelievable. Living with a chronic condition. I've been desperately trying to schedule a doctor's visit for seven days straight. Even when someone picks up the phone, you're stuck talking to the..
Witham Health Centre
Gavin F.
Barely awarding a single star due to the mandatory star-tapping requirement. I've been desperately trying to get a callback from a physician for 48 hours, calling repeatedly, and still zero..
Witham Health Centre
Mark S.
The employees are courteous and welcoming.
Witham Health Centre
sarah g.
This surgical procedure is absolutely dreadful. They provide diagnoses via telephone without conducting an in-person examination and demonstrate a lack of understanding about specific medical..
Witham Health Centre
michael w.
Dr Killy demonstrated remarkable attentiveness while hearing about my concerns, and approached my problems with compassion and a delicate, supportive manner. Despite the evident challenges..
Witham Health Centre
A S.