CJ

Charisma J. 11 months ago • From Google

Rating

Bad

Horrible surgery needs serious accountability now

The surgical practice is abysmal. At this stage, escalating the matter to higher authorities is the only viable option. I strongly recommend that everyone take similar action to ensure they are held accountable. It is crucial to document every interaction, whether in person or via telephone, to have concrete evidence for your complaint, as they are prone to dishonesty. I personally captured a plump blonde receptionist verbally berating an elderly patient, and today I recorded a doctor treating me with blatant unfairness, which I will be forwarding to the board via email this evening. They must comprehend that without patients, their surgery would cease to exist, and this is the United Kingdom where medical professionals are not infallible and can indeed be disciplined for misconduct. I've included a screenshot of the complaint channels for reference. If they lack the desire to help or show compassion to vulnerable individuals, what is the purpose of running a medical practice? Is it merely another profit-driven enterprise on Farnham Road?

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