Station Road Surgery
Lisa M. one year ago • From Google
Bad
Horrific doctor visit traumatized vulnerable heart patient
THE ABSOLUTE WORST MEDICAL ENCOUNTER I'VE EVER ENDURED! From the start, the front desk staff are consistently discourteous and completely unhelpful! As a heart patient with a critical cardiac condition, I've been experiencing irregular heart rhythms over the past week. I'm already under a cardiologist's care in London. Following my specialist's instructions, I sought an urgent appointment with my GP for a comprehensive cardiac assessment and emergency ECG, which led me to Dr Charles Elliott. Upon explaining my situation, I was subjected to a shocking verbal assault and aggressive intimidation. He was furious that my cardiologist referred me to their practice instead of the emergency room, and he viciously redirected his anger directly at me. I left his office trembling uncontrollably, experiencing severe heart palpitations and overwhelming nausea, genuinely believing I was on the brink of a cardiac event. Despite living with a congenital heart condition, I have never encountered such a horrifically unprofessional medical interaction. The experience was so devastating that my sister had to file a complaint on my behalf, as I was completely incapacitated. No apology has been forthcoming. I am absolutely determined to abandon this practice immediately. The level of unprofessionalism displayed is utterly incomprehensible!
Exceptional! The staff at reception are incredibly welcoming. These are hands down THE MOST OUTSTANDING PHYSICIANS. They consistently make every effort to accommodate you, even during peak hours. If..
Station Road Surgery
Amy J.
The front desk staff at this medical practice are truly exceptional - incredibly warm and supportive. I feel fortunate to have this surgery as my healthcare provider.
Station Road Surgery
Richard T.
I've consistently been impressed with their service throughout our interactions! Keep up the excellent performance!!! Appreciation goes out to them.
Station Road Surgery
Chuppa C.
Despite numerous complications with this procedure, the recent introduction of pharmacist Sarah has been a bright spot - she's incredibly supportive and genuinely attentive to patient concerns.
Station Road Surgery
Sarah B.
Throughout my life, I've consulted numerous general practitioners across various regions, but this medical practice stands out as exceptional. Whenever I need urgent medical attention for myself or..
Station Road Surgery
Liliana D.
I'm thoroughly impressed with this medical practice. The front desk staff demonstrate exceptional patience, warmth, and attentiveness, ensuring patients feel genuinely valued and heard. My recent..
Station Road Surgery
Jeffy V.
I strongly advise against seeing Dr. Roshini Patel, who ranks among the most unprofessional physicians I've encountered. During my wife's appointment, the doctor displayed an extremely discourteous..
Station Road Surgery
Lord (.
What an exceptional medical practice. I've been receiving care here for approximately 4 years. My primary care physician, Dr. Snell, is truly remarkable, incredibly supportive, and highly competent...
Station Road Surgery
Hilary M.
After experiencing a disappointing primary care practice before, I was skeptical about finding a good GP surgery, believing the NHS was struggling and doctors were overwhelmed. I didn't anticipate..
Station Road Surgery
Daniella S.
Exceptional medical practice. Prompt scheduling with convenient time slots. Outstanding personnel who genuinely prioritize patient concerns. Undoubtedly the most impressive healthcare facility I've..
Station Road Surgery
M S.
Called the medical center to inquire about my critical blood test results as recommended by my physician, but encountered a dismissive receptionist who claimed the results weren't ready so soon. I..
Station Road Surgery
saroogini k.
Terrible customer service. I brought my infant for a scheduled visit and was left waiting from 10:20 to 10:50 AM. The experience was absolutely unacceptable. This seems to be a recurring issue, and..
Station Road Surgery
Lisa M.
THE ABSOLUTE WORST MEDICAL ENCOUNTER I'VE EVER ENDURED! From the start, the front desk staff are consistently discourteous and completely unhelpful! As a heart patient with a critical cardiac..
Station Road Surgery
David M.
The staff at this medical facility, from the front desk to the medical professionals, consistently deliver outstanding care. This represents the gold standard of what primary healthcare should..
Station Road Surgery
The S.
Exceptional medical procedure with a top-notch team that goes above and beyond. The staff are not only highly professional, competent, and streamlined, but also genuinely caring and welcoming. They..
Station Road Surgery
Louise G.
My sincere assessment of Station Road Surgery reveals an exceptional healthcare facility. The front desk personnel are truly unparalleled, consistently demonstrating exceptional helpfulness and..
Station Road Surgery
N 8.
Absolutely dreadful encounter with a receptionist who seems to believe they possess medical expertise! Irrespective of the symptoms, they insist on directing patients with children to the pharmacy,..
Station Road Surgery
Jennie M.
I've been a patient at this practice for more than three decades, and they consistently provide exceptional service. Scheduling appointments is a breeze, and the front desk staff are always..
Station Road Surgery
Michael H.
On July 27th, 2023, I experienced a sudden esophageal blockage when my routine morning water and Weetabix unexpectedly became stuck and were subsequently rejected. Fortunately, I secured an urgent..
Station Road Surgery
Carlo s.
These medical professionals are absolutely top-tier, offering exceptional patient care that's so remarkable I'd enthusiastically endorse them even to the pontiff himself in Vatican City.
Station Road Surgery
Don G.