Woodseats Medical Centre
Tom 2 months ago
Bad
Appointment
BadReception
BadCleanliness
AverageCare
BadRespect
BadSeen On Time
PoorHorrific, let to me switching GP's
I visited the GP between December 25 and April 26. During a period of 7 appointments, there were at least 7 administrative mistakes. Prescription not sent to pharmacy , prescription sent to wrong pharmacy, wrong container used for collection and container used for collection out of date. I wrote an urgent e-mail complaint to the GP and they didn't respond for 6 weeks. When they finally did respond to an urgent complaint, the assistant manager opted to send a letter just to delay things further. This is the level of administration you receive. I have now swapped GP's as it is faster than getting Woodseats to resolve a problem.
The medical staff consistently demonstrate kindness and professionalism during every interaction.
Woodseats Medical Centre
M M.
I'm thoroughly dissatisfied with their recent service quality. Getting them to perform a minor surgical procedure has been an exhausting struggle, and it seems they've completely overlooked my case...
Woodseats Medical Centre
Andrea R.
This medical facility truly stands out as a top-notch practice. The personnel are fantastic, and the physicians are incredibly supportive. While it's evident they have a high patient volume and wait..
Woodseats Medical Centre
Ugnius B.
Previously a reliable establishment, I attempted to schedule an urgent appointment by phone at 8:00am but couldn't reach anyone until 8:30. Conflicting information between Google and their website..
Woodseats Medical Centre
A. T.
The medical professionals here consistently provide exceptional support, far surpassing the care I received at my previous practice. I've deducted one star because of the parking situation - it's..
Woodseats Medical Centre
gill l.
Extremely unsatisfactory encounter with administrative processes. The medical professionals are excellent. However, there's a significant breakdown in communication among doctors, administrative..
Woodseats Medical Centre
Adam W.
Securing an appointment here is practically unachievable. The online scheduling system is a complete runaround - you submit your request only to receive a text instructing you to phone instead. This..
Woodseats Medical Centre
Jean K.
As a support worker accompanying an individual with severe anxiety to a medical consultation at Woodseats medical centre, I experienced exceptional compassion from the staff. When my service user..
Woodseats Medical Centre
Eleanor M.
Sought urgent medical consultation and received prompt service. The doctor provided a swift appointment and immediately referred me for continued care, complete with a comprehensive treatment..
Woodseats Medical Centre
Rach b.
Since relocating from Sloan last year, I've discovered Woodseats to be exceptional. I appreciate their triage approach when scheduling doctor consultations by phone. The only suggestion for..
Woodseats Medical Centre
Tom
I visited the GP between December 25 and April 26. During a period of 7 appointments, there were at least 7 administrative mistakes. Prescription not sent to pharmacy , prescription sent to wrong..
Woodseats Medical Centre
Adrian L.
Getting in touch can be tricky, but once you connect with their team, they're incredibly supportive and responsive. The initial hurdle is navigating their communication channels. 😊
Woodseats Medical Centre
James G.
Typically, I consider Woodseats Medical Centre to provide excellent service. Nevertheless, I encountered a frustrating situation where I needed an appointment with a specific physician for a..
Woodseats Medical Centre
Ioana M.
The duration of wait times for scheduled appointments continues to increase, even when the reception area appears relatively empty. This marks the second instance where I've been kept waiting beyond..
Woodseats Medical Centre
Colette R.
The service here is top-notch. Being able to secure a same-day consultation, even when calling at the last minute, is remarkable and truly sets them apart from other medical practices. I'm aware of..
Woodseats Medical Centre
Hannah C.
Woodseats Medical Centre is a truly exceptional healthcare provider! After becoming their patient last year, we've experienced nothing but top-tier care and communication. Several key aspects set..
Woodseats Medical Centre
Tim H.
Truly outstanding medical facility with exceptional communication and involvement. I've been thoroughly impressed by every staff member and physician I've interacted with during my visits.
Woodseats Medical Centre
Ana P.
Absolutely the most frustrating medical facility I've encountered. Every single time I attempt to schedule an appointment, the phone lines are perpetually jammed and impossible to get through.
Woodseats Medical Centre
Liam M.
Top-notch primary care physicians. Their phone scheduling process is incredibly efficient. The medical staff is both personable and professionally precise. Absolutely couldn't improve on this..
Woodseats Medical Centre
James W.
1/10 -- Fancy spending an hour on hold, serenaded by a repetitive classical music snippet, before finally reaching one of two receptionists?!? - Excited about a three-week wait to see a doctor? -..
Woodseats Medical Centre
David K.