The Beacon Health Group (Moulsham Lodge)

Scheduling appointments is a challenge, with staff showing minimal compassion. Consultations often don't involve actual physicians, causing delays in critical medication, especially for pediatric..

I'm convinced this medical practice is more of a phantom than a real facility. My attempts to secure an appointment, whether for pressing or standard healthcare needs, have been consistently..

This medical practice has been subpar for an extended period, but there are signs of improvement. The recently implemented scheduling platform allowed me to receive a prompt callback and secure an..

After relocating to Chelmsford, I found myself stuck with this sole medical practice in my area, and the experience has been deeply frustrating. Securing a doctor's appointment is an arduous task...

I would give zero stars if possible!! After countless attempts (167 to be exact) and spending over half an hour on hold multiple times, I reluctantly accepted a video consultation. Dr Sloper was..

Attempted to schedule my medication consultation, but discovered the earliest available slot isn't until May.

Compassionate and well-informed staff. My appointment started promptly, and the entire team was incredibly welcoming. Appreciate the great service! :-)

Visiting Moulsham medical practice for the first time, I found the doctors to be incredibly welcoming and kind. The receptionist deserves sympathy, dealing with constant complaints from patients..

These medical professionals are absolutely incompetent - if there was an option below the lowest rating, I'd definitely select it.

I persuaded my partner to book a doctor's appointment, and after waiting 4 weeks, he arrived at the surgery with our 3-year-old. After sitting for over 45 minutes and discovering 5 more patients..

Typically reliable, but currently I'm experiencing significant discomfort and the soonest available consultation is more than a week from now. This situation perfectly exemplifies the current..

Denying scheduling access to seniors is completely unacceptable and shameful behavior

I was instructed to schedule a follow-up visit with my physician in six weeks, but securing an appointment has become incredibly challenging. The practice's current system prevents me from calling..

I brought my young child to this medical practice today and endured an excessive wait exceeding two hours before being seen. The physician was significantly behind schedule, and the front desk staff..

Impossible to schedule even the most basic consultation. The booking process is a complete nightmare and utterly frustrating.

The primary problem is that when calling the medical practice and attempting to leave a message, it takes myself and other patients an excessively long time to get connected! Why haven't they..

Completely worthless and inept, it's impossible to schedule a consultation, they consistently fail to return calls as promised, and they completely neglect to follow through on setting up an..

Absolutely useless service. The Receptionist's condescending attitude was infuriating, and I'm still waiting on a referral letter for my child after nearly twelve months. I wasted three-quarters of..

I'm bewildered by the recent decline at Moulsham Lodge Surgery, or potentially within the Beacon Health group. What was once a well-run medical practice has now become frustratingly inefficient...

Unhelpful personnel. The hospital's description mentions parking facilities, but these are nonexistent.