Goodman's Field Medical Practice

Honestly the worst GP practice I have experienced. I recently switched from a different GP to Goodmans field health care as this is much closer to me so I assumed it would be convenient. However,..

Making an appointment is a dreadful experience. The app rarely works properly. Phone waiting times are measured in hours. The IVR has FIVE prompts before you can even join the queue! I just spent..

Shahinur was exceptionally courteous and supportive at the front desk, promptly addressing my inquiries with efficiency.

I have been visiting this practice for some time and I must commend the staff for their outstanding efforts. Like many NHS services, they are often quite overworked, yet they consistently strive to..

I would like to express my sincere gratitude to Aarif and Nahid. When I went in to schedule a blood test, I spoke with Aarif, who informed me that there were no available appointments until the..

The entire team here provides exceptional service. The doctors are extremely knowledgeable and have been supportive during every visit I've made. Additionally, the reception staff are quite..

I had an excellent interaction with Shahinur. He maintained regular communication, ensured I was updated at every stage of the process, and delivered on his promises. His customer service abilities..

My experience was utterly unacceptable. I arose early at 7:30 to arrange for a blood test and navigated the proper steps in the Evergreen application (GP → Request Assistance from GP → New Request →..

I have generally had satisfactory interactions with my general practitioner, but the appointment scheduling process is a total disaster. Moreover, I find the replies to reviews that criticize the..

The reception staff's performance is alarming. When trying to reach them by phone, callers are met with around 15 automated prompts and must wait approximately 10 minutes just to enter the queue...

My experiences were somewhat varied, yet largely favorable. The general practitioner I consulted was quite open to discussing my concerns, and we had a productive conversation about them. However,..

The consultation process is extremely sluggish, and the overall service is quite poor. I've experienced several days of waiting without receiving any SMS or email updates. In fact, the only time I..

Absolutely shocking this is by far the worst GP, my health is more important then a flashy new GP, what do these people get paid for they don’t even pick up their phones and when they do they leave..

The front desk staff exhibited a welcoming demeanor, showcasing both professionalism and a willingness to assist. They facilitated an effortless check-in experience and were eager to address all my..

Do not be misled by the contemporary ambiance and architecture; it’s quite disappointing. To schedule an appointment, you must rely on their app, which tends to go offline rapidly, so being swift..

Cali provided me with tremendous assistance. He established a new email account on my behalf and configured the application. Additionally, he guided me through the process of scheduling..

The receptionist, Tayyibah, excels in her role. Since I joined Top Service recently, I have noticed her outstanding skills and exceptional communication abilities. Truly, she stands out as the best..

On July 17, nearly five years later, the situation has deteriorated significantly. I reached out at 8 a.m. today seeking an urgent appointment. The receptionist informed me that I needed to use the..

The staff was incredibly welcoming; I had a conversation with Juleda on the phone a couple of weeks back, and she was extremely courteous and supportive. She paid close attention to my inquiries,..

The environment is tidy, and the team members are welcoming. The staff consistently demonstrate their willingness to assist visitors. I’ve observed one employee named Nahid, who has been part of the..