Bridge & Monkseaton Medical Practice

Once again I was able to get a same day appointment. This is my general experience. Every Doctor my husband and I have seen since joining Seven years ago has been caring helpful and very..

Getting through the "appointment blockade" is a futile endeavor. The reception management and staff seem to have been schooled in obstructionism, rivaling border control in their unwillingness to..

Recently moved from Beaumont park, where I was informed of a two-month delay to consult a physician. The receptionist's attitude was take-it-or-leave-it. To make matters worse, the nursing staff..

Completely stunned and disgusted by their handling of my situation today. They cancelled my long-awaited injection appointment with less than two hours' notice, after I'd already waited two weeks...

I experienced a brief hold time during my call, and subsequently, a physician was scheduled to provide a telephone consultation within a quarter-hour. True to their word, the doctor rang me back..

Smoothly requested medication via the NHS application, and received prompt assistance at the pharmacy counter.

Ever since this medical facility combined with another practice, the quality has drastically declined. Parking has become a nightmare due to the overwhelming patient volume, and you can expect to..

Called the medical office seeking appointments on September 11th and 15th, but couldn't successfully communicate with the front desk staff. The entire interaction was incredibly frustrating. I..

Top-notch assistance every time I've needed their help.

Getting a medical appointment here is an absolute ordeal. Today, after struggling to schedule, I encountered a physician whose demeanor was completely unprofessional. She appeared disinterested and..

Exceptional customer service during today's phone interaction at the front desk. The staff member was both compassionate and competent in resolving the issue.

The reception and administrative personnel demonstrate an appalling lack of professionalism. They desperately require instruction in fundamental courtesy and interpersonal skills. Attempting to..

Exceptional medical procedure with welcoming and personable healthcare professionals.

Top-notch medical treatment, however, their communication falls short. Phone lines seem perpetually unattended, with endless ringing and no response. The online booking platform is completely..

Incredible medical procedure with outstanding personnel. Received my coronavirus vaccination earlier today. The facility operated with remarkable efficiency. Kudos to the entire team. Regrettably, I..

Their customer service is absolutely abysmal. They promised a follow-up review within two weeks but have completely ghosted me. The way they handle communication is shockingly unprofessional. It's..

Absolutely terrible experience at the clinic today. Endured more than 60 minutes of waiting only to receive an inconclusive assessment about my infant's potential chicken pox. Every single visit has..

Following my release from Northumbria Hospital, my primary care physician was extremely thorough in making sure all my medical concerns were comprehensively examined. I'm pleased to report that..

Extremely friendly and accommodating personnel

Parking was straightforward with disabled parking, and the facility offers seamless accessibility with a convenient elevator to the upper level.