New Street Surgery

Completely frustrating experience! Scheduling a doctor's visit here is an absolute nightmare. Every time we try to book an appointment by phone, we're constantly redirected to call back the..

Stacey at new street surgery has been exceptional in addressing my concern. She has truly gone the extra mile to ensure my issue was handled efficiently and professionally. I would gladly recommend..

Deserves 0 stars & needs to be shut down immediately! Absolute worst service & Staff!!!! - Staff Disrespectful/Offensive - Discriminatory/Biased - Nurse Physically Pushed me twice - Repeatedly..

Let me be clear: this medical practice has consistently struggled with scheduling for an extended period. This isn't merely a widespread issue; this GP surgery is exploiting the current..

Steer clear of this place - scheduling an appointment is impossible, and the personnel are incredibly discourteous. I've since transferred my medical care to a different practice.

The medical staff at this facility are completely incompetent. My mother, Patricia Attwood, was previously prescribed powerful pain medication, which they abruptly discontinued. As a direct result..

Truly, there's nothing negative I can say about the medical staff or facility. They consistently strive to provide patients with timely appointments and necessary medical care. Throughout the..

This medical facility is an absolute nightmare, and it's shocking that they're still allowed to operate.

Absolutely dreadful and absurd general practitioner.

These administrative personnel are utterly unprofessional! They interrupt and disconnect calls while you're already stuck waiting in a lengthy line just to schedule an appointment!! After spending..

Absolute nightmare of a medical practice. Their phone lines are completely blocked by 8am sharp, with no option to wait in line - it's inconceivable how they can be fully booked the instant they..

I wasted nearly three-quarters of an hour trapped in a never-ending phone queue, constantly being assured I was first in line, only to be repeatedly bounced between ring tones and waiting lists..

Completely disappointing gp b71. Absolutely not something I would suggest to anyone.

The front desk staff consistently ignore incoming calls, and you can distinctly hear them hanging up, irrespective of the call's urgency. I've documented these instances multiple times and intend to..

The staff member who handled my call this morning on 9/12/22 at 8:11 am should seriously reconsider their career path. It's evident that you are dissatisfied with your current role and are..

Terrible customer experience, unfriendly staff at the front desk, extremely difficult to schedule a consultation. I strongly advise against choosing this medical practice.

Absolutely terrible medical practice. Scheduling an appointment is a nightmare, and they operate solely on their own rigid terms. The management and staff are completely unhelpful. If you're looking..

Update 22.11.2024: Now I see why the other reviews are critical. It's incredibly challenging to secure an appointment, and even when you do, the assistance is minimal. We could readily find all the..

Absolute worst general practitioner imaginable - they don't even deserve a single star rating. The service is deplorable, and it's crystal clear they have zero concern for patients' well-being!!!!!

Unacceptable conduct displayed by a front desk employee, completely contrary to the standards expected from an NHS facility. It is crucial to provide fundamental training to staff regarding patient..