The Ghafoor Family Practice
Ali A. 2 years ago • From Google
Bad
Hung Up on After Three Frustrating Calls
Rude receptionists/lacking respect. Today, I attempted to contact their office three times, and each interaction was met with dismissive excuses and a complete lack of apology for their misleading responses. During my third call, while I was mid-explanation of my concern, they abruptly terminated the call after merely 10 seconds. What I initially thought might have been an accidental disconnection was clearly intentional, as no follow-up call was made. This experience has completely eroded my trust in their reception staff. At this point, I'm considering bypassing the receptionists entirely and booking a direct appointment with the doctor to ensure my concerns are heard. Nye Bevan urgently needs to reevaluate their hiring practices for reception roles. The current staff demonstrate zero accountability for their unprofessional behavior, instead making callers feel invalidated and potentially questioning their own sanity. My recommendation? Go private. It's simply not worth registering with this practice unless they commit to implementing genuine respect within their staff interactions. The irony is palpable - they claim to have zero tolerance for disrespect towards staff, yet they consistently make patients feel marginalized and uncomfortable.
Disrespectful employees. Waited 3 weeks for a consultation that turned out to be completely pointless, with the doctor simply prescribing ibuprofen to dismiss me. Terrible
The Ghafoor Family Practice
king T.
every enrolled patient pays ££, regardless of whether they ever receive treatment or not? so my assessment is straightforward... FRAUD, Regressive, Terrible, appalling ESTABLISHMENT How could such..
The Ghafoor Family Practice
choudhry I.
Absolutely phenomenal healthcare professional! Couldn't ask for a more exceptional physician who truly goes above and beyond in patient care.
The Ghafoor Family Practice
Chris D.
Absolute nonsense. I called to resolve an issue, and they tell me I have to wait until Monday at 9:00 AM. These employees are completely useless - they're about as helpful as a decorative piece. The..
The Ghafoor Family Practice
Attil K.
It's extremely discourteous how this medical practice operates, and whenever you attempt to contact them, they claim no available appointments, seemingly reserving slots exclusively for Pakistani..
The Ghafoor Family Practice
mehran a.
Every visit confirms this is absolutely the most terrible medical practice imaginable. The personnel are incredibly discourteous, and the physicians are completely ineffective, seemingly content to..
The Ghafoor Family Practice
Anonymouse
I have been a proud user of the nhs for over half a century This practice is without doubt the worst I have ever had the misfortune to be registered with There are clear & obvious reasons why..
The Ghafoor Family Practice
Sofi S.
Absolutely terrible medical practice in Rochdale! Dr. Nausheen was incredibly unprofessional during my consultation today. Her demeanor was shockingly arrogant and dismissive - I'm baffled how..
The Ghafoor Family Practice
Mery a.
I was consistently left unseen by the physician during my visits, which were solely focused on blood testing without any comprehensive medical examination. Moreover, the personnel exhibited a..
The Ghafoor Family Practice
Moiz C.
Dr Ghafoor and Dr Rana are absolutely outstanding, with no room for criticism. However, the receptionists have a habit of disrupting conversations and breaking in during consultations. I was forced..
The Ghafoor Family Practice
Mohammed A.
The staff here are utterly useless and ineffective. In contrast, the doctors maintain a compassionate and highly competent approach. I recall a time when this medical practice delivered outstanding..
The Ghafoor Family Practice
Umar Q.
Medical staff at the front desk are unhelpful, and their phone responsiveness is extremely lacking, in stark contrast to the doctors who are professional and attentive.
The Ghafoor Family Practice
muhammad a.
Extremely unprepared and discourteous personnel. I consistently visited their facility weekly for eight weeks, attempting to obtain a registration document, but was consistently denied with claims..
The Ghafoor Family Practice
Mian I.
Absolutely terrible medical practice. The personnel are incredibly discourteous. They consistently deny scheduling patient consultations. The entire experience is reminiscent of navigating a..
The Ghafoor Family Practice
Durmesha A.
Absolutely terrible customer service - the staff consistently ignore incoming calls, and even when they do pick up, they refuse to schedule an appointment.
The Ghafoor Family Practice
Ahmed a.
This is absolutely the most appalling experience from start to finish, with the reception staff and GPS displaying an utterly disrespectful attitude towards patients. NHS England must launch a..
The Ghafoor Family Practice
Murad62032 K.
I was forced to give a single star just to leave a comment. Let me be direct: these people have no clue what they're doing. A person I know who was a patient at another medical practice was..
The Ghafoor Family Practice
Tatheer F.
Absolutely the most incompetent front desk staff I've ever encountered - what on earth is her problem?
The Ghafoor Family Practice
Jan Y.
The staff at this place are consistently unhelpful and discourteous. When I called about a repeat prescription, they repeatedly interrupted me. I contacted their main line, and the representative..
The Ghafoor Family Practice
Aqeel A.
Total garbage attempting to contact support - phone lines perpetually busy, it's completely ridiculous. Never get through no matter what time you call.
The Ghafoor Family Practice
Rose S.