Walm Lane Surgery
Anonymouse 3 months ago
Bad
Appointment
BadReception
BadCleanliness
GreatCare
BadRespect
BadSeen On Time
BadI wouldn't recommend this GP
I have been waiting for over a month for a prescription, and the communication from the surgery has been very poor. It has been difficult to get clear information from either the doctors or the reception team, and staff often seem unable to access or understand the notes on my record. Instead of receiving clear guidance, I have felt passed from one person to another without anyone taking responsibility. Overall, the service has been frustrating and disappointing.
The healthcare professional displayed a manner that felt dismissive and unprofessional during my visit. When I requested a blood test related to my thyroid condition, they appeared unfamiliar with..
Walm Lane Surgery
Kat H.
This has been the most disappointing general practice experience I have had. The reception staff and clinical team have both fallen short of expectations, and I believe the regulatory authorities..
Walm Lane Surgery
S S.
I have been attending this practice for over two decades, however my experience has not improved. The level of support provided has been disappointing, and I would not recommend it to others. My..
Walm Lane Surgery
Komen C.
This experience has been extremely frustrating. The reception team has not met expectations. The clinical approach taken has felt unhelpful, with concerns that treatment has been limited to..
Walm Lane Surgery
Xh I.
I'm sharing this review based on my own experience attending this practice. I felt that the standard of care I received fell short of what I would expect. I experienced what I believe was an..
Walm Lane Surgery
Pablo P.
The reception team's manner was unwelcoming and unhelpful, with an air of arrogance and a lack of adequate training. Apart from this, the practice itself functions well.
Walm Lane Surgery
Steven G.
I have been attending this practice for the past 8 years, and I can genuinely say that both the clinical and administrative staff demonstrate exceptional professionalism and commitment to their work..
Walm Lane Surgery
miss m.
This practice is by far the best in the local area. The reception staff are very polite, and the clinical team are equally courteous. I have consistently been able to access appointments on the same..
Walm Lane Surgery
Irene L.
I am genuinely pleased to be registered at this practice. I find that all staff members, from those at the front desk to the clinical team, are consistently supportive and attentive. I manage..
Walm Lane Surgery
Kathy H.
Outstanding medical facility with exceptionally competent and dependable practitioners. The clinicians demonstrate genuine attentiveness and allocate sufficient time for consultations, while the..
Walm Lane Surgery
Mradula V.
I have generally had positive experiences with this practice. When I experienced significant weight loss, the clinician appropriately raised concerns and arranged comprehensive testing including..
Walm Lane Surgery
Lara T.
Following today's visit, I have serious concerns about the standard of care at this surgery. I have been a patient here for a considerable time and had not previously required an appointment. After..
Walm Lane Surgery
Rebecca S.
I have been a patient at this surgery for approximately four to five years. As a registered nurse, I have a professional perspective on healthcare delivery. While some other reviews express..
Walm Lane Surgery
Abbie J.
I would not recommend this practice. The service quality has declined significantly in recent times, particularly compared to how it operated previously. The appointment booking system presents..
Walm Lane Surgery
Saul G.
The front desk team are genuinely supportive and demonstrate a positive, solution-focused approach that sets this practice apart from others. The clinical staff are equally competent and professional.
Walm Lane Surgery
Filomena R.
Since becoming a patient at this practice, my experience has been quite disappointing. The team members appear not to coordinate well with one another, and on multiple occasions when I have phoned..
Walm Lane Surgery
Fiona P.
I genuinely don't understand the negative feedback I've seen. When I was dealing with a serious illness, I was able to secure an appointment without much delay. The registration process was..
Walm Lane Surgery
Gabriela P.
The practice demonstrates prompt and professional responsiveness to inquiries, with a comprehensive and compassionate approach to patient care.
Walm Lane Surgery
tim r.
The practice appears to receive considerable criticism from some patients, though my own experiences have consistently been positive.
Walm Lane Surgery
Richard G.
It's my neighbourhood GP practice. Appointments are relatively straightforward to obtain, with urgent cases seen promptly and routine consultations typically available within the same day.
Walm Lane Surgery
Anais M.