SB

Simon B. 2 years ago • From Google

Rating

Bad

Ignored mri referrals for months

This medical practice is utterly ineffective and frustrating. I received two MRI scan referrals from a physiotherapist at the east northants hub, which the surgery itself recommended, and these were submitted in February and March. The physician was stunned when I revealed that absolutely no action had been taken. Every time I've contacted the surgery, I've been consistently dismissed with vague excuses, claiming a doctor is handling my case. The most ridiculous claim was that I had supposedly spoken with a doctor whom I've never met, seen, or even recognized. I've repeatedly requested an explanation for their apparent reluctance to process my MRI referral, but I'm continually met with complete silence and stonewalling.

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