Lightwater Surgery
Lingling W. one year ago
Poor
Appointment
GreatReception
BadCleanliness
GreatCare
BadRespect
BadSeen On Time
AverageI’m dying because of Dr D from Lightwater surgery
I want to let people know that my beautiful life has been ruined ! I’m very unwell n what happened to me- I’m being murdered by doctors especially Dr A.D s at Lightwater surgery! Dr. D is a real criminal!!! A real criminal!!!! He knew antidepressants are massive dangerous n addictive! I was tricked by him to take an antidepressant while I was only asking for sleeping meds! It’s resulted devastating consequences on me! He’s a salesman for big pharma companies! In January 2024, I suffered some insomnia n booked an appointment with my usual surgery- Lightwater surgery. I thought it’s very straight forward that I could get some sleeping pills from a doctor. I got an appointment from shared surgery after 11am. (I thought I can’t choose doctors as it’s ‘shared’) I went in n aware I’ve been allocated to Dr. D. I was made aware later he had bad reputation but I didn’t know I could request a specific doctor. i I asked for sleep tablets n he said they can’t prescribe it because it’s addictive! (But i know afterwards, doctors should have prescribed phenegan which is an antihistamine like nytols). He deliberately hid the fact he could prescribe phenegan. Then he had a creepy smile n said i have something good for you! He then brought out a small box of mirtazapine which is an antidepressant! It’s not a sleeping tablet but has sedative side effects! It should never be used for insomnia. I was always happy, never depressed nor anxious. I was always healthy n hardly ill. I wasn’t aware the huge danger of taking it. As lack of medical knowledge n keen to have a good night sleep, I agreed to take it n he had no mention of how to take it, discontinuation plans etc, and addictive nature of the medication. I then took the mirtazapine for 2 months n decided to stop due to its side effects eg blurry vision. I then found it’s impossible to stop. I felt hugely anxious n tremors. Dr D is a criminal! He must have known antidepressants are addictive, there’s no benefits for patients who are looking for insomnia solution. It can kill peoples. He works for big pharmaceutical companies, rather considering patients welfare! He was also keen to put me on any antidepressants that he got me to try sertraline! I then went to another doctor-Dr S, asked to take me off mirtazapine. He drew up a plan by adding citalopram to help anxiety ( this turned out to be completely wrong way to ween off antidepressant. Nothing should be added in the ween off plan). By trusting doctors again, I took citalopram n mirtazapine . I then felt my head was weird on the first n second day, by the time I took 3rd citalopram, my brain was frozen!!! I’ve got something called serotonin syndrome! It damaged my brain!!! I also felt agitation. I went to the A n E but no doctors can help or diagnose! I was crying for help. I went to Lightwater GP surgery, a lady doctor has prescribed sertraline by knowing i have serotonin syndrome. I had to fly back to China to stop the medication!! My brain has been damaged badly n now have to be cared by my parents! I’m dying! My brain can’t function! Dr D is a true criminal! He works for pharmaceutical companies rather than caring about patients needs. Mirtazapine is a hugely dangerous drug taking person many years to come off. I’ve tried to make complaints to NHS authority but they all take what Lightwater surgery wrote to them rather than the actual medical records. I phoned in the appointment for insomnia n sleep tablets rather than depression/anxiety! I’m dying friends! I’m being slaughtered by Dr D! He is only interested in his own benefits! He is a salesman for big pharmaceutical companies! I probably can not see my daughter’s wedding n my grandchildren !! I’m only 48!!
I was fortunate that the staff member who assisted me was great, as I was feeling quite anxious at the time.
Lightwater Surgery
Karen M.
Excellent practice with genuinely supportive clinical and administrative staff. The team operates with efficiency and professionalism throughout. The online appointment booking system is..
Lightwater Surgery
Natalia W.
After being with this practice for more than 2 years I want to share my experience, particularly for women, and encourage others not to lose hope. I was assessed for severe tiredness by a clinician,..
Lightwater Surgery
D D.
I submitted a request for some documents via email while I was away from the country. The responses I received were quite brief and unhelpful, providing only limited information that didn't address..
Lightwater Surgery
Dawid T.
Excellent practice with outstanding clinical staff! The automated appointment booking system, however, leaves much to be desired.
Lightwater Surgery
Ray P.
I recently received a telephone call in response to my request for a mild anxiety medication, as I was experiencing significant worry before an upcoming medical procedure. The clinician who called..
Lightwater Surgery
D 2.
Really pleased with the service at this surgery, generally get a same day appointment. The clinician I see has been absolutely brilliant and I find that they're extremely thorough in helping resolve..
Lightwater Surgery
Rain M.
Any healthcare facility that advises young patients they need not inform their parents about their medical care should face serious professional consequences and lose their right to practice.
Lightwater Surgery
melissa N.
I've been waiting on hold for half an hour only to be informed that I'm unable to schedule an appointment for my daughter without her explicit consent. This seems unreasonable to me, as she is my..
Lightwater Surgery
PJ2 R.
The overall experience was disappointing. The attitude from some staff members came across as unwelcoming and unhelpful. While certain clinical staff were pleasant and professional, others seemed..
Lightwater Surgery
Clare K.
I am a new patient and attended my first appointment to discuss a mental health concern. In my experience, the clinician's manner was unhelpful and made me feel uncomfortable. I felt that eye..
Lightwater Surgery
neil m.
It is difficult to secure an appointment at this practice, and the reception team's manner could be more welcoming.
Lightwater Surgery
Melissa M.
For those of you who have experienced ongoing concerns with a particular clinician at this practice, please be aware that there are alternative avenues available to you. You can escalate your..
Lightwater Surgery
Chris H.
Outstanding medical professionals regardless of who you consult with, paired with a reception team that demonstrates genuine concern for patients. The commitment to serving the local community is..
Lightwater Surgery
Jon A.
Excellent practice with a wonderful team. They make a genuine effort to provide comprehensive support to their patients. I feel very grateful to have access to such a high-quality surgery in my area.
Lightwater Surgery
Maria C.
I'm not someone who typically leaves reviews, but I feel this practice genuinely warrants recognition. I experience significant anxiety around medical settings due to a difficult past experience,..
Lightwater Surgery
Will W.
I'm puzzled by the critical feedback on this platform. Having relocated multiple times across the UK, I'd rank this among the finest medical practices I've encountered. The appointment availability..
Lightwater Surgery
Stefanie B.
Our family has encountered a range of experiences at this practice, with varying levels of satisfaction across different interactions. The clinical nursing team has consistently provided excellent..
Lightwater Surgery
Col S.
Brief and straightforward appointment
Lightwater Surgery
Alison M.
We feel very fortunate to have access to this practice, as they provide excellent care.
Lightwater Surgery
Karon C.