Lightwater Surgery
Lingling W. 9 months ago
Poor
Appointment
GreatReception
BadCleanliness
GreatCare
BadRespect
BadSeen On Time
AverageI’m dying because of Dr D from Lightwater surgery
I want to let people know that my beautiful life has been ruined ! I’m very unwell n what happened to me- I’m being murdered by doctors especially Dr A.D s at Lightwater surgery! Dr. D is a real criminal!!! A real criminal!!!! He knew antidepressants are massive dangerous n addictive! I was tricked by him to take an antidepressant while I was only asking for sleeping meds! It’s resulted devastating consequences on me! He’s a salesman for big pharma companies! In January 2024, I suffered some insomnia n booked an appointment with my usual surgery- Lightwater surgery. I thought it’s very straight forward that I could get some sleeping pills from a doctor. I got an appointment from shared surgery after 11am. (I thought I can’t choose doctors as it’s ‘shared’) I went in n aware I’ve been allocated to Dr. D. I was made aware later he had bad reputation but I didn’t know I could request a specific doctor. i I asked for sleep tablets n he said they can’t prescribe it because it’s addictive! (But i know afterwards, doctors should have prescribed phenegan which is an antihistamine like nytols). He deliberately hid the fact he could prescribe phenegan. Then he had a creepy smile n said i have something good for you! He then brought out a small box of mirtazapine which is an antidepressant! It’s not a sleeping tablet but has sedative side effects! It should never be used for insomnia. I was always happy, never depressed nor anxious. I was always healthy n hardly ill. I wasn’t aware the huge danger of taking it. As lack of medical knowledge n keen to have a good night sleep, I agreed to take it n he had no mention of how to take it, discontinuation plans etc, and addictive nature of the medication. I then took the mirtazapine for 2 months n decided to stop due to its side effects eg blurry vision. I then found it’s impossible to stop. I felt hugely anxious n tremors. Dr D is a criminal! He must have known antidepressants are addictive, there’s no benefits for patients who are looking for insomnia solution. It can kill peoples. He works for big pharmaceutical companies, rather considering patients welfare! He was also keen to put me on any antidepressants that he got me to try sertraline! I then went to another doctor-Dr S, asked to take me off mirtazapine. He drew up a plan by adding citalopram to help anxiety ( this turned out to be completely wrong way to ween off antidepressant. Nothing should be added in the ween off plan). By trusting doctors again, I took citalopram n mirtazapine . I then felt my head was weird on the first n second day, by the time I took 3rd citalopram, my brain was frozen!!! I’ve got something called serotonin syndrome! It damaged my brain!!! I also felt agitation. I went to the A n E but no doctors can help or diagnose! I was crying for help. I went to Lightwater GP surgery, a lady doctor has prescribed sertraline by knowing i have serotonin syndrome. I had to fly back to China to stop the medication!! My brain has been damaged badly n now have to be cared by my parents! I’m dying! My brain can’t function! Dr D is a true criminal! He works for pharmaceutical companies rather than caring about patients needs. Mirtazapine is a hugely dangerous drug taking person many years to come off. I’ve tried to make complaints to NHS authority but they all take what Lightwater surgery wrote to them rather than the actual medical records. I phoned in the appointment for insomnia n sleep tablets rather than depression/anxiety! I’m dying friends! I’m being slaughtered by Dr D! He is only interested in his own benefits! He is a salesman for big pharmaceutical companies! I probably can not see my daughter’s wedding n my grandchildren !! I’m only 48!!
Excellent practice with outstanding clinical staff! The automated appointment booking system, however, leaves much to be desired.
Lightwater Surgery
Natalia W.
After being with this practice for more than 2 years I want to share my experience, particularly for women, and encourage others not to lose hope. I was assessed for severe tiredness by a clinician,..
Lightwater Surgery
Jamie M.
The team here demonstrated genuine friendliness and provided helpful assistance throughout my visit.
Lightwater Surgery
Chloe G.
I want to express my sincere gratitude to the healthcare professional I saw. I have required a particular medical treatment for the past year and have been experiencing significant tiredness that..
Lightwater Surgery
Laura D.
I relocated to this practice approximately a year ago after leaving another local surgery that was quite poor. This surgery has proven to be extremely helpful, and I have consistently been able to..
Lightwater Surgery
Michelle E.
Lightwater surgery wow I can't thank them enough absolutely lovely doctors especially the clinical staff very kind and very professional. I never have a problem getting an appointment staff are very..
Lightwater Surgery
Ryan M.
There are consistently available appointment slots with a good range of practitioners to choose from. Waiting times are typically minimal. However, the telephone lines tend to be quite congested..
Lightwater Surgery
Charlotte W.
I have been a patient at this practice for a few months now and have found it to be excellent. Booking appointments is straightforward and convenient, and the team members are wonderful to work with.
Lightwater Surgery
Will W.
I'm puzzled by the critical feedback on this platform. Having relocated multiple times across the UK, I'd rank this among the finest medical practices I've encountered. The appointment availability..
Lightwater Surgery
Neil P.
Based on previous comments about the front desk experience, I must concur that it falls short of acceptable standards. The approach taken by staff members is disappointing, and I would suggest that..
Lightwater Surgery
Gerry M.
Our family relocated from Gordon Road Surgery to Lightwater. The experience has been quite different. I have found the care to be excellent. The clinician has supported me through some challenging..
Lightwater Surgery
D D.
I submitted a request for some documents via email while I was away from the country. The responses I received were quite brief and unhelpful, providing only limited information that didn't address..
Lightwater Surgery
Roger S.
An exceptionally busy yet well-organised practice. The facility has several consultation areas and additional services available on-site. Appointments can be obtained by calling in the morning,..
Lightwater Surgery
Hannah O.
I previously relocated from an excellent surgery where I had a wonderful GP, so there was a high standard to match. While I find the telephone appointment booking process somewhat lengthy, I have..
Lightwater Surgery
imnotthem i.
I have been a long-time resident of this area, but I have stopped attending this surgery due to the challenges involved. Obtaining an appointment here is an extremely stressful experience, and once..
Lightwater Surgery
M Z.
The entire medical team and reception staff demonstrate genuine helpfulness and compassion in their approach. Their continued dedication to patient care is much appreciated.
Lightwater Surgery
Georgina S.
Most of the clinicians at this practice are lovely, though I did encounter one who came across as quite rude and abrupt. I felt their bedside manner could benefit from some improvement.
Lightwater Surgery
Fiona M.
I consider myself fortunate to be a patient at this practice. I'm aware of numerous individuals at other surgeries who struggle to secure appointments, often waiting days or weeks for availability...
Lightwater Surgery
Clare K.
I am a new patient and attended my first appointment to discuss a mental health concern. In my experience, the clinician's manner was unhelpful and made me feel uncomfortable. I felt that eye..
Lightwater Surgery
Chris T.
We received excellent care at Lightwater Surgery today for our child's respiratory condition. We appreciate having access to a surgery with a straightforward appointment system. Thank you for the..
Lightwater Surgery
Dawid T.