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Noa N. 2 years ago • From Google

Rating

Bad

Impersonal letters and dismissive care approach

The responsiveness and attentiveness at this clinic fell significantly short of expectations. Having been a UK resident for nearly a decade, I found the standard of care notably disappointing compared to previous experiences elsewhere. I received an impersonal written communication suggesting I pursue private treatment for a longstanding health matter that had been managed without issue at other NHS practices. Deeply unsatisfactory. Edit: Upon transferring to a different practice, my prescription was promptly renewed. This experience reinforced my view that the previous clinic's handling of my care was inadequate.

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