Meadowfield Surgery Dr Murrary & Partners
Jack H. 4 years ago • From Google
Bad
Impossible phone lines and six week waits
If this represents the direction of healthcare provision, there are legitimate concerns to consider. A considerable wait of six weeks was needed to secure an appointment regarding skin concerns and finger swelling. The approach appeared focused on symptom management through medication rather than investigating underlying causes or implementing preventative measures. The appointment booking process presented significant challenges. Calling the practice from early morning proved difficult, with repeated attempts necessary before reaching someone. Once connected, callers were placed in substantial queues, only to be informed that no appointments were available. This cycle of calling and being turned away repeated the following day. While this may reflect common practice across various surgeries, the acceptability of such a system remains questionable. A blood test was arranged through the local hospital, with results communicated via text message stating findings were within normal parameters. This notification arrived without accompanying phone contact, written correspondence, or any discussion of the implications. The result did not address the ongoing health concerns or provide clarity regarding the presenting symptoms. Given that National Insurance contributions fund this service, the perceived lack of engagement and practical support raises questions about the value and quality of care being delivered.
My experience at this practice has been inconsistent. In 2018, I attended an appointment where I described my symptoms. The clinician's response felt dismissive and unhelpful—I was given a diagnosis..
Meadowfield Surgery Dr Murrary & Partners
Peter H.
The team here were welcoming and approachable, the premises were well-maintained, and the overall experience met expectations for what a medical practice should provide.
Meadowfield Surgery Dr Murrary & Partners
kazzyd63 n.
Wonderful practice. The team members are welcoming and easy to talk to, even during their most hectic periods. X
Meadowfield Surgery Dr Murrary & Partners
Robin B.
I have always been treated well at this practice.
Meadowfield Surgery Dr Murrary & Partners
Gary A.
Outstanding care for managing chronic conditions
Meadowfield Surgery Dr Murrary & Partners
Guy G.
I had a very negative experience with this practice. I was removed from their patient list after many years without being notified, and this occurred during a period when I was undergoing..
Meadowfield Surgery Dr Murrary & Partners
David S.
I attended my appointment for the second occasion and encountered a refusal of service related to my assistance dog. As a healthcare professional, I would expect better understanding of the legal..
Meadowfield Surgery Dr Murrary & Partners
Jack H.
If this represents the direction of healthcare provision, there are legitimate concerns to consider. A considerable wait of six weeks was needed to secure an appointment regarding skin concerns and..
Meadowfield Surgery Dr Murrary & Partners
chloe t.
I initially had a positive impression of this surgery, however my experience has not matched that expectation. During my pregnancy, I have required multiple prescription renewals. I attended an..
Meadowfield Surgery Dr Murrary & Partners
nuwan n.
It is extremely difficult to obtain an appointment at this practice.
Meadowfield Surgery Dr Murrary & Partners
Kevin C.
Consistently supportive and accommodating.
Meadowfield Surgery Dr Murrary & Partners
AJ X.
I would rate this practice far lower if possible. I found my experience deeply unsatisfactory. My primary concern is that a scan request appeared to contain an error regarding which area of the body..
Meadowfield Surgery Dr Murrary & Partners
Valerie H.
I cannot speak highly enough of this practice. The commitment and professionalism demonstrated by the entire clinical team is truly exceptional. They are deserving of considerable appreciation 🙌
Meadowfield Surgery Dr Murrary & Partners
Ian H.
Attempting to reach the practice by telephone proves to be an ongoing frustration, as the line appears to be perpetually busy.
Meadowfield Surgery Dr Murrary & Partners
Tfitzp (.
The surgery feels inadequate when obtaining a routine appointment requires such an extended waiting period, particularly after an initial appointment was cancelled due to unforeseen circumstances.
Meadowfield Surgery Dr Murrary & Partners
Cookie C.
Wonderful experience for everyone in our household!
Meadowfield Surgery Dr Murrary & Partners
Rachel T.
Outstanding experience! The reception team are welcoming, attentive and take initiative. The clinical staff are well-informed and genuinely committed to achieving the best long-term results for..
Meadowfield Surgery Dr Murrary & Partners
Debra M.
The reception team and nursing staff are both excellent and provide good service.
Meadowfield Surgery Dr Murrary & Partners
Michael C.
My recent visit to the surgery was excellent and both the clinical staff and reception team were brilliant.
Meadowfield Surgery Dr Murrary & Partners
Emma F.
1 star because there isn't a 0. All the clinical staff are absolutely brilliant. The problem is the reception team. I have witnessed and encountered many problems with them over an extended period...
Meadowfield Surgery Dr Murrary & Partners
Alexandriaaa A.