New Eltham Medical Centre
SC
Stuart C. 4 years ago • From Google
Bad
The appointment scheduling process is utterly absurd. It's essentially a game of chance to secure a slot during the extremely limited timeframe for booking, and even if you manage to get through, you'll likely only be offered a phone consultation. The entire setup seems deliberately engineered to prevent patients from accessing medical care. They've completely abandoned the practice of advance booking, which is unacceptable. At this point, they might as well shut down the practice and direct patients to use NHS 111 instead.
Alison R.