Royton Health & Wellbeing Centre

I've encountered the most abysmal customer service imaginable, consistently made to feel like an unwelcome burden. The reception staff are incredibly discourteous every single time I attempt to..

Impossible to connect, and if you miraculously do, the call drops 😭 No available slots! Booking an appointment feels like a futile mission, when will in-person consultations return??!!! Update:..

A huge shout-out to Linda from the pharmacy who was incredibly supportive, courteous, and instrumental in resolving a significant issue that had been causing me considerable difficulty. Her..

Impossible to get any response. Website reservations perpetually result in error pages. Their phone support is so overwhelmed it immediately disconnects, claiming they're at capacity. Scheduling an..

I had a referral appointment and they made me an appt for the following day. I had a procedure which was painless and the staff including Dr were very supportive

Despite the numerous negative reports about Royton & Crompton Health Centre, I want to express my gratitude to Nicky for her exceptional and prompt assistance. I found myself on vacation without my..

I truly want to express my heartfelt gratitude 🙏❤️ to every single staff member, who consistently demonstrate friendliness, helpfulness, and professionalism. While scheduling an in-person..

Very satisfactory visit with attentive treatment. Welcoming facility and friendly personnel.

Once more, my monthly prescription hasn't been forwarded to the pharmacy promptly, despite daily phone calls. I've been informed it's still with the doctor, leaving me completely without my..

The online booking appointment system is an absolute nightmare. I consistently struggle to secure an appointment, and I'm bewildered by the current state of this facility. If I managed my own..

What's the purpose of this system??? Impossible to book online, impossible to reach anyone by phone to schedule an appointment, and when you arrive in person, they just redirect you to book online...

These medical professionals are completely inadequate and are genuinely endangering patients' well-being and safety. Having to wait a fortnight just for a phone consultation is ridiculous, and I'm..

It's incredible how unhelpful they are. I've attempted to schedule an appointment multiple times, but they simply shuffle me between different hospitals without taking any meaningful action.

I've consistently been disappointed with this establishment. Scheduling an appointment seems like an insurmountable challenge, regardless of when I attempt to contact them. Getting in touch with..

Impossible to reach anyone via telephone. Physician availability is nonexistent. Customer service demonstrates an extremely unfriendly and unhelpful demeanor.

Couldn't connect via telephone and was compelled to undergo triage. When requesting a doctor's consultation, I was offered an alternative. The reception staff seem to believe they're medical..

Appalling customer experience. A massive, expensive facility that shuts down during weekends, with a cavernous waiting area that's virtually empty, typically hosting just a handful of people...

I attempted to schedule an appointment through their website, but the online booking system was unavailable during lunchtime. When I called the front desk, I endured a lengthy wait in their phone..

I contacted the reception to follow up on a missing prescription. The receptionist directed me to call the surgery again using option 1 for the prescription department, and then instructed me to..

Absolutely dreadful customer experience