Eagle House Surgery
LT
Lisa-marie T. 2 years ago • From Google
Bad
This is hands-down the most abysmal medical practice I've encountered. Their disregard for patient welfare is shockingly appalling. Repeatedly, I've attempted to schedule an appointment, only to be dismissively told to call at 8am the following day for a first-come, first-served slot. Like most working professionals, my job begins at 8am, making it impossible to request time off in the education sector just to potentially secure an appointment. Their scheduling system is completely arbitrary, with limited slots that depend entirely on who manages to call first - a practice I find utterly unacceptable. The general practitioners demonstrate zero compassion, while the receptionists are brutally cold and unhelpful. Time and again, I've been turned away without any meaningful assistance or resolution. Their antiquated booking system makes scheduling an appointment two weeks in advance virtually impossible. To compound the frustration, most GP practices in the Enfield Borough refuse new patients, effectively trapping you with your current practice. The situation has become so dire that I've ultimately given up on seeking medical care, silently enduring my health issues because securing a workable appointment is simply unattainable. This is the deplorable state of healthcare I'm experiencing.
Anwar Y.