Park Surgery
Millie J. 2 years ago • From Google
Bad
Impossible to book an appointment at this surgery
Securing an appointment here is an incredibly challenging experience. Virtually every attempt I've made has been frustrating. This morning, I called precisely at 8.00am (the designated appointment release time) but was immediately blocked by a system message. I spent the entire morning trying to connect with someone. When I finally got through, I was number 30 in the queue. After enduring around an hour on hold, the receptionist informed me no appointments were available and was recommending everyone visit the Urgent Treatment Care at the local hospital. It seems my critical error was calling just 10 seconds after 8.00am; apparently, all appointment slots were claimed in those crucial seconds before me. I'm not exaggerating - I genuinely believed arriving before 8:01am would secure my spot, but clearly not. Beyond the 8.00.00am window, the receptionist noted appointments were scheduled 6-7 weeks out, which is completely unsuitable for urgent medical needs. I'm definitively planning to transfer our family's medical registration soon. I sincerely hope other practices offer a more responsive and accessible service.
Absolutely dreadful medical practice. You arrive at 8am only to find yourself stuck behind 30 other patients, and when the phone finally picks up, you're greeted by the most unbelievably..
Park Surgery
Macarena M.
Attempting to contact customer service is a nightmare. Phone support leaves you hanging for almost an hour with zero resolution, and their online consultation system is conveniently "closed" during..
Park Surgery
Hannah V.
The nursing team consistently demonstrated warmth and compassion. In stark contrast, the front desk personnel struck me as consistently discourteous and lacking basic human understanding. They..
Park Surgery
Louis O.
The front desk personnel displayed a complete lack of assistance. Scheduling an appointment seems virtually unattainable. It appears the facility might be understaffed and potentially instructed to..
Park Surgery
Afghan H.
Absolutely appalling negligence, unable to process a prescription for an extended period. Total disregard for patients' well-being, with staff showing complete indifference to the distress caused by..
Park Surgery
Jessica E.
The employees consistently demonstrate a warm and accommodating demeanor during my visits. In particular, Irene, who handles my appointments, is exceptionally delightful and provides tremendous..
Park Surgery
Ian R.
I received my initial shingles vaccination yesterday, and the experience went smoothly. Appreciation to Fran for her assistance!
Park Surgery
M. D.
Absolute disaster of a medical practice: -Repeatedly canceled appointments without notifying me, causing unnecessary travel and wasted time. -Unnecessarily pulled my son out of school for an..
Park Surgery
marion r.
I had an appointment with Nurse Sarah, and she was absolutely wonderful. Her demeanor was incredibly welcoming, and she conducted a comprehensive examination with great care. She made me feel..
Park Surgery
Ann F.
Typically, after navigating Park Surgery's initial contact process, the service is prompt, and I managed to secure an appointment with Sarah on the very same day. Her approach was compassionate,..
Park Surgery
Michelle B.
Terrible facility. Needed to visit for a medical imaging appointment. The check-in line was so lengthy that I missed my scheduled time. The technician wouldn't process me due to my tardiness. I..
Park Surgery
joseph a.
Such a terrible approach - best of luck to anyone hoping to avoid having their personal information compromised or actually securing an appointment. It's high time management was either overhauled..
Park Surgery
Paul F.
I consulted with an Irish advanced nurse named Irene (if I recall correctly) some time back. She was incredibly supportive, compassionate, and provided me with valuable guidance for recovering from..
Park Surgery
Helen D.
My daughter has been struggling to secure a medical appointment. When she calls at 8am, they respond at 11am claiming no slots are available and advise her to visit the emergency department. The A&E..
Park Surgery
Richard W.
I want to express my gratitude to Tara and her colleagues for their exceptional care during the final days of this week in May 2024. Despite facing some difficulties, they remained incredibly..
Park Surgery
Alyssa M.
Terrible cellular service. Calls consistently drop with messages indicating they can't handle the connection, abruptly ending the call. Scheduling appointments is consistently impossible.
Park Surgery
Claire H.
I was incredibly relieved to get an urgent appointment for my infant when she became seriously ill with a severe viral rash. The medical team genuinely listened to my worries and provided..
Park Surgery
Christine E.
Am I alone in believing this is a fantastic development!! I've personally experienced zero problems with the Evergreen App. It works perfectly for both myself and my brother, whose affairs I manage...
Park Surgery
Fabrizio P.
Each instance I believe they've reached their lowest point, they manage to sink even lower with another disappointing experience. Scheduling an appointment is practically unattainable. The personnel..
Park Surgery
Gavin W.
I'd like to express my gratitude to the nursing staff at Park Surgery who provided exceptional care during my recovery from an urgent surgical procedure six weeks back. Special appreciation goes to..
Park Surgery
Marcus R.