Clifton House Medical Centre

I have difficulty obtaining appointments at my local practice. They frequently state that they are fully booked, yet when I visit the premises, the waiting area appears quiet and staff seem to have..

Anyone who says this practice falls short of expectations must have unrealistic standards. I cannot recommend a facility with higher levels of care. The team consistently makes an effort to assist..

I rang at 9am requesting an urgent appointment due to a swollen and painful area on my arm with concerning symptoms. I explained my worry that it could be infected and required prompt assessment...

Attempting to schedule an appointment by calling at 8.30 in the morning, I was informed that all slots were already taken. The receptionist suggested I didn't require an urgent same-day visit and..

I don't hold the NHS itself responsible, but I have concerns about the calibre of individuals who appear to be employed there. The staff seem to lack the level of professionalism I would expect from..

I cannot speak highly enough of this medical centre. I consistently manage to secure a same-day appointment with a doctor.

The reception staff could have handled my call more efficiently, as I experienced a lengthy wait before my inquiry was not resolved to my satisfaction. I was disappointed with my overall experience..

I've had a really positive experience at this practice so far! The team are incredibly kind and understanding, particularly at the front desk. Compared to my previous surgery, they've been very..

The practice operates effectively within their available resources and the services they are permitted to provide. The telephone assessment system functions well, and when deemed necessary,..

Struggling to secure an appointment at this practice, which leaves me questioning the value of my contributions to the NHS.

I've had a really frustrating experience trying to arrange an appointment over the past few weeks. Every time I call, I'm told that the practice doesn't offer advance bookings, which has made it..

It's always possible to secure an appointment on the day needed, and the front desk team are invariably friendly and accommodating.

I recently called to book an appointment and found the receptionist's manner somewhat condescending. I was offered an off-site appointment which would be very difficult for me to attend. I was..

The reception team are wonderful and make genuine efforts to work around your schedule. The clinical staff are equally impressive and provide excellent care.

Accessing appointments at this medical centre has proven extremely challenging. Over a two-week period, I attempted to contact them daily during their opening hours, only to find the phone line..

The entire team consistently demonstrates exceptional commitment to supporting those in their care.

I have found this practice to be deeply disappointing. My father has been unwell for an extended period, and I feel the care provided has been inadequate. Appointments have been inconsistent, with..

The appointment booking system has been extremely frustrating to navigate. I have attempted to call at the specified times to arrange a consultation, but the line is consistently busy and difficult..

Wonderful staff members. Extremely professional while still making you feel like a valued person rather than just another patient. I have been registered at this practice for many years and my..

This practice has not met my expectations. I have found it difficult to secure appointments. I was very disappointed with my experience.