St. Margarets Medical Practice

I experienced the heartbreaking loss of my infant grandson in October 2021. Dr. Melrose demonstrated incredible compassion, dedicating nearly an hour to listening to my story. The receptionists have..

A top-notch healthcare facility. Scheduling appointments is always smooth, and the entire team is incredibly supportive and accommodating. I would gladly refer this practice to anyone seeking..

Every interaction my family or I have with this practice results in being dismissed. I'm set to travel soon and, as an NHS employee, I explained to the reception that my shift work prevents me from..

Utterly lacking professionalism. The phone receptionist rambled about irrelevant details without being prompted, demonstrating a complete inability to comprehend and attentively hear out a..

Getting hold of anyone at this practice has become impossible. Phone calls during typical hours consistently go unanswered for extended periods, easily ten minutes or more. Without fail. Even when..

I've encountered nothing but frustration in my 14-month experience with this clinic, having failed to secure a single appointment despite six separate attempts. Even in the rare event that an..

I visited Dr. Melrose for my scheduled consultation, and the experience exceeded my expectations. His demeanor was highly professional, he demonstrated excellent listening skills, and provided..

Consistently outstanding in their assistance. Courteous and dedicated to addressing and solving any concerns that arise.

Recently became a patient at this medical practice following a recommendation, and my initial impressions are highly positive! They provided exceptional care for my aging Father-in-law, with the..

Exceptional personnel and physician, creating a warm and incredibly patient-focused environment that truly stands out for its compassionate approach.

Compassionate and attentive, takes time to thoroughly explain medical information to patients with care and understanding

Revolting. The new management overhauled my long-standing, effective scripts without justification. What was once a commendable medical practice has devolved into a profit-driven enterprise,..

The phone service is absolutely terrible !!!!!! Nobody picks up the line. I've been attempting to reach someone about my test results, and despite waiting 10, 12, and another 15 minutes, I STILL..

The front desk team was incredibly welcoming and supportive. I really valued their honesty when they were uncertain about something, and they didn't attempt to give me a misleading response. When I..

Tight quarters, poor hygiene standards, and consistently subpar service. Dr. Peter Love and his spouse should be steered clear of.

From the moment I arrived, the receptionist was incredibly supportive, and the process flowed seamlessly, particularly with the involvement of Dr. Bipin Champaneri and the initial physician I..

I relocated, and I was delighted with the exceptional and welcoming assistance I received. The reception staff were incredibly supportive and accommodating. They consistently managed to schedule..

Kay, the receptionist, consistently displayed warmth and excellent customer service, yet the temporary physicians were completely ineffective and disappointing.

Today, I'm focusing solely on the front desk service. We've been patients at this practice for a year, and while securing an appointment for an adult can be challenging (as is common elsewhere), the..

A significantly improved experience with more efficient and individualized care compared to my former medical facility with multiple providers.