JB

Jack B. 4 months ago • From Google

Rating

Bad

Impossible to book an appointment online

My partner recently registered with this practice after relocating, and given his demanding 12-hour work schedule, I attempted to book an appointment by phone. Despite being first in the queue, I was left waiting for 10 minutes before the call was answered. The receptionist informed me they do not handle doctor appointment bookings via phone and instead sent a link to my mobile. She mentioned the system opens at 8am for appointments. I completed the online questionnaire, selecting 'seek medical advice', but have received no response whatsoever. The following morning at 8:49, I tried booking online and found no self-appointments available. I repeated the process the next morning at 8:14, again with no success. Securing an appointment seems completely unattainable. I subsequently emailed the surgery and have been met with complete silence. Steer clear of this practice at all costs!!!!

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