Farnham Park Health Group
Jack B. 4 months ago • From Google
Bad
Impossible to book an appointment online
My partner recently registered with this practice after relocating, and given his demanding 12-hour work schedule, I attempted to book an appointment by phone. Despite being first in the queue, I was left waiting for 10 minutes before the call was answered. The receptionist informed me they do not handle doctor appointment bookings via phone and instead sent a link to my mobile. She mentioned the system opens at 8am for appointments. I completed the online questionnaire, selecting 'seek medical advice', but have received no response whatsoever. The following morning at 8:49, I tried booking online and found no self-appointments available. I repeated the process the next morning at 8:14, again with no success. Securing an appointment seems completely unattainable. I subsequently emailed the surgery and have been met with complete silence. Steer clear of this practice at all costs!!!!
Always strive to go the extra mile in addressing patient needs quickly and offer exceptional care. Every medical professional, from physicians to nursing staff and administrative personnel, is..
Farnham Park Health Group
Mr. B.
Exceptional experience today, Front desk staff were constantly engaged during my visit, with a brief 5-minute wait. 👍 The team demonstrated excellent coordination and professionalism The healthcare..
Farnham Park Health Group
Donna H.
I've been attempting to obtain prescriptions for my diagnosed endometriosis and adenomyosis from my long-standing GP practice of seven years. They informed me that without being on the initial..
Farnham Park Health Group
Mark R.
The general practitioners and nursing team are exceptional, demonstrating remarkable thoroughness and an unwavering commitment to patient care. The practice manager and reception staff consistently..
Farnham Park Health Group
Alexia W.
A big thank you to Karen from the Prescriptions department who went above and beyond to assist me with an urgent medication pickup at Heathrow. Everything worked out perfectly, and now I can enjoy..
Farnham Park Health Group
J M.
Completely unacceptable!! Spent 35 minutes on hold. Initially positioned 5th in line, then stuck at 1st place for over 17 minutes before being disconnected abruptly. Such a frustrating misuse of my..
Farnham Park Health Group
BansheegoesScReAmO *.
I've been a patient at this medical practice for two decades, and scheduling appointments has always been challenging. This morning, I attempted to book an appointment via telephone and actually..
Farnham Park Health Group
Josh R.
Smooth and satisfactory surgical procedure overall
Farnham Park Health Group
CEM C.
Truly compassionate and committed professionals, even amid the immense challenges confronting the National Health Service. It's remarkable how they maintain their resilience and continue to..
Farnham Park Health Group
Ian G.
Reaching this medical practice is incredibly challenging, with communication and scheduling being major obstacles. Phone consultations are ineffective, leaving patients in a frustrating situation..
Farnham Park Health Group
A W.
I've been a patient at this medical office for an extended period. However, the quality of care has significantly declined to an unacceptable level. Regrettably, the experiences shared by other..
Farnham Park Health Group
mark s.
The surgical team exceeded all expectations. Their expertise and care were outstanding during our critical time. I'm truly grateful.
Farnham Park Health Group
Sean S.
This medical practice is completely unprofessional. You schedule appointments, but the doctor consistently fails to contact you. They provide a two-hour time window and routinely ignore it. This..
Farnham Park Health Group
Luke A.
I'd award them zero stars if possible. EACH encounter with them has resulted in some kind of mistake. I submitted registration forms three separate times, with them consistently misplacing them...
Farnham Park Health Group
Abbie H.
Completely frustrated with their current service, which previously was acceptable, but now scheduling an appointment has become virtually impossible.
Farnham Park Health Group
Matt H.
Complete disaster from the moment I joined this practice, my health has never been in such a terrible state.
Farnham Park Health Group
Alessandra W.
After recently relocating to this area, I've been thoroughly impressed with this medical practice. Whenever I've required an appointment, they've managed to schedule me promptly and smoothly, which..
Farnham Park Health Group
Patricia W.
Fantastic service. Got an in-person appointment exactly when I wanted. The staff were timely and incredibly competent. I'm thoroughly satisfied with Farnham Park. Their scheduling process is..
Farnham Park Health Group
angie n.
I've been a patient at this medical practice for three years, and their service has consistently been top-notch. While they're undoubtedly a bustling clinic, they never rush through my consultations..
Farnham Park Health Group
Mandy M.
The staff consistently demonstrate warmth and politeness, making every effort to provide top-notch assistance. The general practitioners are incredibly accessible and supportive.
Farnham Park Health Group
Emma R.