Parkside Medical Centre
Shaun R. 10 years ago • From Google
Bad
Impossible to book an appointment while working
Appearances can be misleading. This medical practice looks impeccably professional and pristine, but good luck securing an appointment if you're employed! Booking a slot requires you to be physically present or on the phone precisely at 8:30. For those like myself with a job, waiting in a surgery queue is impossible. I spent over an hour continuously dialing, encountering only engaged tones. Surprisingly, when I finally connected, I was first in the queue. Upon speaking with staff, I was repeatedly told I should have called at 8:30 or visited in person. I explained my employment constraints and inability to miss work for booking and attending appointments. The staff member seemed robotic, mechanically repeating the same instructions. Despite explaining I didn't need an immediate appointment but required medical consultation, I was informed that all 'advance appointments' were fully booked. I'm thoroughly frustrated with this surgery. After 15 years of tax contributions, I'm being systematically dismissed, seemingly because I'm employed. I'd only recommend this practice to individuals without jobs, those working from home, or those with exceptionally flexible employers. Their system is fundamentally incompatible with standard employment schedules. Now I'm left with the challenging task of finding alternative medical registration to determine whether my health concerns are serious or trivial. Thanks for generating unnecessary stress - which, ironically, I won't be able to get diagnosed here!
Front desk employees treat guests with utter disrespect, showing zero empathy or basic human decency
Parkside Medical Centre
Michael F.
Top Surgery. Exceptional experience from the start, with courteous and competent staff. My only disappointment is not having switched to Parkside sooner, after tolerating my previous medical..
Parkside Medical Centre
John F.
The team consistently provides exceptional service and hospitality. My only minor frustration is the occasional delay in reaching the front desk.
Parkside Medical Centre
Shawana W.
Spent nearly two hours on hold during morning hours, only to be told no appointments are open. The front desk staff behave as if they're medical professionals, interrogating me with unnecessary..
Parkside Medical Centre
Chantelle S.
These medical professionals are completely incompetent. I've attempted to schedule appointments multiple times for various health concerns, and each time I'm told to call at 8am after already..
Parkside Medical Centre
Joy L.
Every member of the team has been incredibly welcoming and supportive. The medical professionals, including both nurses and doctors, demonstrate remarkable competence and genuine care. I am..
Parkside Medical Centre
Thomas J.
Relocated to Bulwell and was compelled to transfer my medical practice. Unfortunately, my experience has been deeply unpleasant. The reception staff are discourteous, and regardless of your efforts,..
Parkside Medical Centre
Phil N.
I've been interacting with this practice since mid-2019, and every single encounter has been outstanding. Their staff is warm, quick, and incredibly competent. I'm completely baffled by the negative..
Parkside Medical Centre
Andrei N.
I'm struggling to secure a GP appointment following QMC Emergency's urgent recommendation for medical investigations. It seems impossible to book a slot, leaving me with no choice but to pay for..
Parkside Medical Centre
Aleksandra W.
The absolute worst general practice clinic I've ever encountered!!! It's completely ridiculous
Parkside Medical Centre
Dee S.
After a recent road traffic collision, paramedics advised me to follow up with my GP. I spent days attempting to contact the practice, repeatedly trapped in the queuing system and disconnected...
Parkside Medical Centre
lynn c.
I find this medical facility to be quite charming, with staff who are welcoming, supportive, and compassionate. Although I haven't consulted with a physician directly, my phone interaction was..
Parkside Medical Centre
Rafaela M.
Today I called to get details about the flu shot, and Ms. Julie was incredibly supportive. She followed through on her commitment, returning my call a second time to ensure my child's situation was..
Parkside Medical Centre
Stephen S.
Medical services have significantly improved lately. The personnel have been exceptional. Front desk employees have consistently been charming and helpful. I'm known for being vocal about issues..
Parkside Medical Centre
Antanas S.
Front desk staff playing medical professional! This general practice clinic is utterly ridiculous
Parkside Medical Centre
Tazz101 B.
Absolutely dreadful service, I've been waiting a full twelve months for my referral to be processed, and every single time I reach out to the surgery to follow up, they promise to investigate and..
Parkside Medical Centre
123SANTANA123 1.
Absolutely terrible service. I desperately needed an urgent prescription, and they misplaced the midwife's referral letter. Despite the document clearly indicating the urgency, I was unable to..
Parkside Medical Centre
ididaninternet i.
The staff were incredibly discourteous. Upon arriving to check in for my appointment, I found the employees engrossed in a phone call, and when finished, all three avoided making any eye contact. A..
Parkside Medical Centre
liz d.
I submitted my prescription request on Monday, and as of Thursday, it remains unprocessed. When I inquired, I was informed that the doctor hasn't even reviewed it yet. This is completely..
Parkside Medical Centre
Moom S.
I wholeheartedly endorse this medical facility due to the exceptional front desk team, the competent nursing staff who provide valuable guidance on post-operative care, and the physicians and..
Parkside Medical Centre
adam w.