Parkside Medical Centre
Shaun R. 10 years ago • From Google
Bad
Impossible to book an appointment while working
Appearances can be misleading. This medical practice looks impeccably professional and pristine, but good luck securing an appointment if you're employed! Booking a slot requires you to be physically present or on the phone precisely at 8:30. For those like myself with a job, waiting in a surgery queue is impossible. I spent over an hour continuously dialing, encountering only engaged tones. Surprisingly, when I finally connected, I was first in the queue. Upon speaking with staff, I was repeatedly told I should have called at 8:30 or visited in person. I explained my employment constraints and inability to miss work for booking and attending appointments. The staff member seemed robotic, mechanically repeating the same instructions. Despite explaining I didn't need an immediate appointment but required medical consultation, I was informed that all 'advance appointments' were fully booked. I'm thoroughly frustrated with this surgery. After 15 years of tax contributions, I'm being systematically dismissed, seemingly because I'm employed. I'd only recommend this practice to individuals without jobs, those working from home, or those with exceptionally flexible employers. Their system is fundamentally incompatible with standard employment schedules. Now I'm left with the challenging task of finding alternative medical registration to determine whether my health concerns are serious or trivial. Thanks for generating unnecessary stress - which, ironically, I won't be able to get diagnosed here!
Spent nearly two hours on hold during morning hours, only to be told no appointments are open. The front desk staff behave as if they're medical professionals, interrogating me with unnecessary..
Parkside Medical Centre
John B.
Despite the staff's generally pleasant demeanor, the countless instances of being put on hold for a quarter-hour, only to ultimately have the call disconnected, make it impossible for me to endorse..
Parkside Medical Centre
James W.
Absolutely the most incompetent medical practice I've ever encountered. I spent more than a week attempting to schedule an appointment, but their phone lines are perpetually unattended. Their..
Parkside Medical Centre
paul t.
The front desk personnel are absolutely terrible. They consistently provide incorrect details, contradict information shared by physicians, and fail to relay messages to doctors when asked. I cannot..
Parkside Medical Centre
Stephen S.
Medical services have significantly improved lately. The personnel have been exceptional. Front desk employees have consistently been charming and helpful. I'm known for being vocal about issues..
Parkside Medical Centre
Jacey M.
This medical center has been our go-to healthcare provider. From the very beginning, we've consistently experienced exceptional treatment here. I have complete confidence in the general..
Parkside Medical Centre
Doreen H.
Absolutely dreadful phone support that seems endless. Impossible to secure an actual appointment, just useless callback promises. I've attempted scheduling three times for my grandson, and twice..
Parkside Medical Centre
Adele B.
I've encountered no issues with this medical practice. The staff consistently demonstrate politeness and warmth. While securing appointments can be challenging occasionally, this is a universal..
Parkside Medical Centre
stefan M.
Absolutely terrible medical practice - without a doubt the most incompetent healthcare facility I've encountered. The entire staff, starting from the front desk and extending to the physicians,..
Parkside Medical Centre
Callum L.
Good doctors, that's the only positive thing I can say. ESCALATE TO ICB Trying to reach them in the morning is an absolute nightmare - it's been 1 hour and 17 minutes since they opened, and I've..
Parkside Medical Centre
Kingsley K.
Absolutely appalling customer service over the phone. The representative was completely unhelpful, dodging my inquiries and abruptly transferring me without explanation, which resulted in my call..
Parkside Medical Centre
Sameer K.
Abysmal customer support.... I called early in the morning and after enduring a lengthy wait, I was informed that all slots were already filled within moments. Eventually, I managed to secure an..
Parkside Medical Centre
Moom S.
I wholeheartedly endorse this medical facility due to the exceptional front desk team, the competent nursing staff who provide valuable guidance on post-operative care, and the physicians and..
Parkside Medical Centre
julez1964 j.
The front desk staff is completely incompetent and has no business interacting with customers. I submitted an online request for an urgent appointment, only to receive a response indicating..
Parkside Medical Centre
Sarah J.
After enduring months of suffering due to Dr Deolkar discontinuing my medication because of practice cost constraints, I finally managed to reinstate the medication with help from a Circle..
Parkside Medical Centre
Books B.
I've been a patient at this medical practice for four years, and generally, I've had no significant issues. Nevertheless, when calling and being placed on hold, the background music is unbearable—an..
Parkside Medical Centre
Aleksandra W.
The absolute worst general practice clinic I've ever encountered!!! It's completely ridiculous
Parkside Medical Centre
Kija T.
Reached out by phone twice recently, and each call was answered swiftly. The staff demonstrated exceptional responsiveness and courtesy.
Parkside Medical Centre
Sam J.
Despite its contemporary facade, this practice lacks substance and competence. Securing a GP appointment is virtually impossible. Telephone consultations are the sole option, and if your work..
Parkside Medical Centre
Carl C.
I exhausted my pain medication supply 3 days ago and proactively visited my physician beforehand to request a refill. Today, 72 hours later, I called to follow up on the matter, only to be informed..
Parkside Medical Centre
Shawana W.