Marine Medical Group
David W. one year ago • From Google
Bad
Impossible to book an appointment while working
I have been attempting to secure a follow-up appointment for three weeks. Each time I contact the practice, I am directed to call at a specific time on a particular day the following week. However, when I call at that time, the available slots have already been taken. This cycle continues with the same instruction repeated. The appointment system appears to disadvantage those with work commitments, as the booking window seems incompatible with standard working hours.
I'm recently registered at the practice having relocated to the area at the end of last year. I'm very impressed with the service I've received so far from the very friendly reception team, some..
Marine Medical Group
david w.
I have been attempting to secure a follow-up appointment for three weeks. Each time I contact the practice, I am directed to call at a specific time on a particular day the following week. However,..
Marine Medical Group
Christine M.
I recently switched to this practice following the closure of my previous surgery. Over a three-week period, I have consulted with two different clinicians and had a telephone conversation with..
Marine Medical Group
Chrystal H.
The practice doesn't provide an excellent experience, as appointments feel rushed and the approach seems somewhat outdated.
Marine Medical Group
Michaela M.
Absolutely the best service from all staff at this practice. Best decision I made to switch here from my previous provider.
Marine Medical Group
Robert F.
This practice appears to have significant issues with accessibility and service quality. Obtaining an appointment is extremely difficult, and there seems to be a lack of willingness to provide..
Marine Medical Group
Mary H.
What wonderful staff members. I experienced an issue and reached out via email, and remarkably my concern was resolved in just over an hour. A couple of phone conversations later and the matter was..
Marine Medical Group
Kevin B.
I have consistently had a positive experience at this practice and find the team to be welcoming and courteous. The clinicians are approachable and provide helpful support.
Marine Medical Group
Theresa M.
Outstanding practice with a wonderful team. This is the finest healthcare experience I've encountered.
Marine Medical Group
Lianne C.
Multiple unsuccessful attempts to reach the practice by telephone within a short timeframe, with frequent disconnections during the process. The appointment booking system appears to be experiencing..
Marine Medical Group
Dimitra P.
I felt compelled to share some feedback because I wanted the entire team at the medical practice in Blyth — including all clinical and administrative staff — to understand how valued they are. I..
Marine Medical Group
Allison T.
Things seem to have deteriorated recently. Blood tests have been overlooked and necessary referrals haven't been processed. When a family member had a health concern, they were advised to contact..
Marine Medical Group
Heather W.
The team here were approachable and supportive, making for a positive experience. I would suggest this practice to anyone seeking a GP surgery.
Marine Medical Group
FernG10 F.
STEER CLEAR 1. They suggest your medical concerns may not be physical in nature. (Note: I have since received a private diagnosis for a significant health condition) 2. They remove medications from..
Marine Medical Group
Sue J.
I have nothing but good things to say about the practice. The clinicians who visit the residents I look after in a care home are always helpful, have a good relationship with all the staff and the..
Marine Medical Group
Rob G.
I have recently received excellent service from the clinical team at the practice. The staff demonstrated outstanding professionalism and I have no complaints about the care provided.
Marine Medical Group
geordiebruiser T.
I appreciate that the reception staff are pleasant, however I felt that one of the clinicians at the practice lacked understanding in addressing my concerns. While I considered sharing more specific..
Marine Medical Group
Robert P.
I have consistently had positive interactions with the team at this practice.
Marine Medical Group
Ryan H.
This practice provides poor quality care. The clinician I saw appeared to lack competence in interpreting imaging scans and admitted unfamiliarity with certain diagnostic procedures. I was initially..
Marine Medical Group
Karl R.
I would just like to say this practice was excellent at one time but has deteriorated quite rapidly. When attempting to contact the surgery by telephone, calls are consistently not answered and get..
Marine Medical Group
Tony B.