ZI

Z I. 2 years ago • From Google

Rating

Bad

Impossible to Book an Appointment with Dr. Hakeem

Dr. T.A. Hakeem and his entire reception staff are deliberately avoiding scheduling appointments and blatantly, vocally declining to see patients. I attempted to book an appointment for five consecutive days without success. Since this morning, I've been trying to call, but the line remains on automated transmission, and no one answers. Their treatment of patients is so dehumanizing, it's as if they're interacting with animals rather than people. Their arrogant demeanor towards patients is completely unacceptable. Despite numerous complaints, no corrective action has been taken, and they continue their unprofessional behavior with remarkable audacity. The reception staff consistently appear more engaged in casual conversations or mobile phone use than attending to patient needs. I am formally submitting a complaint to higher authorities and will await their response to investigate this unacceptable conduct.

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