Windmill Surgery

I transitioned from my long-standing medical practice to Windmill Surgery, having been a patient there since childhood. Following an incredibly challenging year health-wise, I felt profoundly..

Absolutely abysmal communication and indifference during a critical medical emergency involving my mother's respiratory distress. Called at 8:30 AM, instructed to collect prescription by 1 PM. Their..

Attempted 63 phone calls and still can't get past the busy signal! Wouldn't it be great if they had a queue system where I could simply hold and wait for the next available staff member? Looks like..

The staff at the front desk were exceptionally welcoming. The medical professionals, both physicians and nurses, were incredibly compassionate. They helped me feel completely comfortable and relaxed.

Terrible medical practice! Getting a doctor's consultation seems impossible. When you miraculously secure a phone appointment, their response is always 'visit the walk-in center because someone..

I've experienced repeated tire damage due to scattered hardware around the premises, with three separate instances of flat tires. Despite this frustrating issue, the overall public service remains..

My mother has been repeatedly mistreated at this healthcare facility. Numerous unnecessary blood tests occurred due to physicians' negligence in screening for cancer, coupled with an appalling..

What's the point of insurance if accessing medical care is impossible? 195 attempted calls. Despite being completely immobile, they're directing me to a walk-in clinic. Prescribing paracetamol for a..

Transferred from the Holbrooks Health team, and I'm thoroughly impressed. The staff here are incredibly welcoming and supportive. Scheduling an appointment is a breeze, and the overall experience is..

These healthcare providers show complete disregard, refusing to see you even when you have a sick infant, instead pushing you to a phone consultation a week out or scheduling an appointment weeks in..

I've been a patient at this medical practice for half a year now, and initially, my experience was far from satisfactory. The primary reason was a specific receptionist who appeared incredibly..

Ineffective phone system lacks automated guidance for patients, leaving them in limbo with no clear information about their surgery status. Repeatedly dialing and waiting, patients are stuck in an..

The staff here consistently demonstrate compassion, empathy, and genuine concern during every interaction I've experienced.

For the past week and a half, I've been attempting to schedule an appointment, but I've received absolutely no reply. The situation is even more frustrating because they seem completely indifferent..

Definitely the most subpar medical practice in Coventry! The majority of the reception staff seem completely disinterested, though a few are genuinely pleasant. However, attempting to secure an..

I've been a patient at Windmill Surgery for several months, and I cannot speak more highly of their services. My husband and I have exclusively experienced positive interactions with this medical..

Punctual scheduling, convenient location, and knowledgeable personnel who clearly know their stuff.

I've been attempting to schedule an appointment since 4:26 this afternoon. After making 44 separate phone calls, I'm met with either a busy signal or endless ringing that ultimately disconnects. The..

Sought out this clinic for a midwife consultation since my regular medical practice appeared indifferent to my needs. The front desk staff were incredibly welcoming, the midwife was outstanding,..

I've been a patient at this medical practice for more than two years, consistently experiencing wait times of 20 to 30 minutes per appointment, but today's experience was particularly..