The Roseberry Practice
Scott D. 8 months ago • From Google
Bad
Impossible to book appointments at this surgery
This practice has been extremely difficult to access for appointments, with calls made at early hours rarely resulting in availability. The staffing appears insufficient for the patient volume, with most appointments conducted by nursing staff rather than GPs, which creates challenges given the high demand at this surgery.
The initial point of contact at the practice, whether by phone or at reception, is consistently courteous and helpful. For minor health concerns, the nursing team provides excellent care and..
The Roseberry Practice
Michael P.
The medical students provided excellent clarity in their explanations, and the healthcare professional I saw was outstanding in their approach.
The Roseberry Practice
Maria M.
I apologize for posting this on the incorrect practice's page.
The Roseberry Practice
Dawn M.
I found the practice to be unhelpful when I needed to reschedule an appointment. I sent multiple emails explaining my communication needs and requesting confirmation of a new appointment time, but..
The Roseberry Practice
Tommy E.
I have never experienced a medical practice quite like this one. It takes an exceptionally long time to secure an appointment, with availability limited to same-day bookings only. Even when you do..
The Roseberry Practice
Mary C.
The nursing staff are very pleasant and caring. The clinical practitioners seem to get things done by listening and taking things further when needed, and my healthcare provider is patient and..
The Roseberry Practice
Joseph M.
It is extremely difficult to reach this medical practice by phone, which is quite disappointing in the modern era.
The Roseberry Practice
Scott D.
This practice has been extremely difficult to access for appointments, with calls made at early hours rarely resulting in availability. The staffing appears insufficient for the patient volume, with..
The Roseberry Practice
Gareth O.
This practice has significant issues with appointment availability. Despite often seeing only a small number of patients in the waiting area, it remains extremely difficult to secure an appointment...
The Roseberry Practice
Karen P.
The clinical staff at this practice provided excellent care and support. I was very satisfied with the service received and have no complaints about my experience.
The Roseberry Practice
Paul W.
I have always been able to secure an appointment when required, even though the telephone system experiences high demand. The team demonstrated genuine compassion and attentiveness throughout my..
The Roseberry Practice
Garry M.
The practice has not been particularly helpful for mental health-related concerns at the moment.
The Roseberry Practice
Engine M.
A healthcare professional at a local practice provided a diagnosis for a family member that the reviewer believes may have been incorrect. The reviewer expresses concern that this may have..
The Roseberry Practice
John D.
Booking an appointment can be quite challenging, though the team members have consistently demonstrated friendliness and helpfulness throughout the process.
The Roseberry Practice
Sean P.
I have been a patient at this practice for a considerable time. Throughout my years here, I have consistently been very satisfied and impressed. This assessment is entirely founded on my own..
The Roseberry Practice
Jayne M.
When you manage to speak with a doctor, any health concerns are handled or addressed in an appropriate manner. The clinical staff are undoubtedly kind, professional and friendly. My only concern..
The Roseberry Practice
David H.
It took three weeks to secure an appointment, with the explanation being that the doctor was unavailable due to time off. This lengthy wait time is frustrating and may contribute to the pressures..
The Roseberry Practice
Gemma L.
The reception team are very welcoming and consistently prompt with their responses, and the clinical staff provide excellent care. There can be challenges reaching the practice during peak periods,..
The Roseberry Practice
Margus M.
Would give zero stars if possible as I find the service absolutely inadequate. No matter when I attempt to book, I'm told there are no available slots. It seems unclear how appointments can be fully..
The Roseberry Practice
Hollie’s S.
The appointment booking system is frustrating and difficult to use when trying to secure a consultation.
The Roseberry Practice
Sheila H.