Dr Thorniley-Walker & Partners aka Boldon GP

After reading the reviews, I'm uncertain why I chose to register with this practice. It has been the most disappointing GP experience I've encountered. The staff seemed unhelpful overall. I was told..

I've been a patient at this practice for several years and have found it straightforward to secure appointments. The team members are genuinely helpful and demonstrate a real commitment to their..

I have consistently received excellent care and service from the medical staff at this practice. The reception team members are frequently occupied with their workload but consistently make an..

I would recommend looking elsewhere for your healthcare needs. In my experience, mental health concerns were not treated with the seriousness they deserved, and I felt that my concerns were not..

Disappointing experience. If you have a disability, I would suggest looking elsewhere for your care. I found the practice unwilling to assist with sending medical documentation without charging a..

Extremely disappointing. I have struggled to reach someone - on several occasions I have waited in a telephone queue only to be disconnected when nearing the front. This has occurred..

I was disappointed with the reception experience at this surgery. I had to attend as my usual practice had no available appointments. I previously used a different surgery and found the service..

I found the service at this practice to be disappointing and unhelpful. The staff did not seem willing to assist with my request, despite the significant resources available to them. I was unable to..

Extremely disappointing. Would rate lower if possible. Obtaining an appointment is exceptionally difficult. I was advised to perform a self-administered swab due to voice loss and handed it to..

It is difficult to obtain responses as the telephone lines frequently appear to be unavailable.

Competent medical professionals operating from a well-resourced facility that is conveniently located and straightforward to reach.

The practice does not return calls. When you contact them by phone, you are placed on hold and then the line is disconnected.

Disappointed by the level of care provided to an older individual experiencing cognitive difficulties

Disappointing experience. I spent considerable time waiting in the telephone queue to seek medical assistance for my elderly relative who is registered with this practice. After finally reaching the..

I've recently registered at this practice and found the reception staff to be warm and very supportive. They assisted me in arranging my ongoing medication needs. Although I haven't yet had an..

I've seen several different practitioners at this surgery and consider it to be the best I've attended. The appointment scheduling is efficient, the staff are attentive to what patients have to say,..

Attended an appointment with a nurse practitioner within two hours of contacting the surgery when my usual GP had no availability. The clinician demonstrated excellent care, was attentive, listened..

Excellent service and excellent care provided.

I contacted the practice this morning requesting that the receptionist relay a message to halt my regular prescription delivery and arrange for me to collect it from my local pharmacy the same day..

Visited the practice today and was seen by a lovely locum clinician. The appointment ran on schedule, and I felt genuinely heard throughout the consultation. They took time to address my concerns..