The Park Surgery

I contacted the surgery via NHS App in the morning and was pleased to be offered an appointment later that same day. I saw a clinician who was friendly, thorough and professional and made a genuine..

Attended an appointment with a female clinician regarding a recent health concern. After contacting the practice in the morning, I was seen within a couple of hours and was referred for further..

I wanted to express my appreciation to the practice, from the front desk team through to the clinical staff I encountered. Everyone I interacted with was welcoming and supportive throughout my..

I am very dissatisfied with this medical practice. When I requested additional medication, I was refused without adequate explanation. The staff claimed to have no record of my visits despite..

Have been attending this practice for over a year and the reception team, pharmacy staff, and clinical team have consistently been helpful throughout my time here.

I have consistently had a positive experience at this practice. Appointments are readily available whenever required, and the team members are consistently welcoming and helpful. I have no issues to..

Absolutely brilliant service recently. I have completed the online form multiple times and been able to see a clinician on the same day each time. I have been seen by a couple of newer members of..

The team members are excellent and genuinely supportive, though the practice appears to operate under considerable pressure due to what seems to be insufficient staffing levels. There appear to be..

It is extremely difficult to secure an appointment at this practice. I have been attempting to address a health concern for three months without success. Over a four-year period, I have been unable..

The practice has deteriorated significantly. I attempted to book an appointment by phone but was directed to use the online system instead. The waiting time for an available slot was considerably..

I explained my symptoms clearly and the healthcare provider identified what appeared to be a urinary tract infection, which was causing me discomfort in my lower back and sides along with night..

We are very pleased with the service provided at this practice. The staff members are consistently efficient and maintain a positive approach.

I wasn't feeling well and submitted an online request for an appointment. I received a slot to be seen within 15 minutes of my submission. Although there was a 30 minute wait when I arrived, both..

I do not visit doctors often and when I do I expect to receive professional assistance. During my appointment, I felt spoken to in a condescending manner and found the interaction patronising and..

I regularly request repeat prescriptions, but there are frequent occasions when my medication is not ordered in as expected. I have found the dispensary staff to be unhelpful and lacking in..

Since relocating to the area, I have attended the local GP practice on several occasions and have consistently received reliable care. I am seen promptly and my health concerns are addressed in a..

The appointment request application has consistently provided same-day availability whenever I have used it. Blood test requests have always been accommodated without issue. I am satisfied with my..

I had concerns about the accuracy of information recorded in my medical notes. When I questioned these entries, I was informed that the clinician was managing multiple responsibilities. An apology..

I would very much like to thank the receptionist for her prompt assistance with an urgent matter that I had this week. She went over and above and I want to let her know how much I appreciated her..

I have had a very poor experience at this practice. I have been experiencing a persistent health issue since July and feel that my concerns have not been adequately addressed. I would not recommend..