IZ

Ibrahim Z. one year ago • From Google

Rating

Bad

Impossible to book appointments through the phone lines

Accessing appointments at this surgery has proven to be a stressful experience, and the booking process is quite challenging. The practice recommends calling early in the morning, as availability becomes limited as the day progresses. However, the telephone lines are frequently congested, making it difficult to reach someone. Since relocating, I have found the transition to this practice frustrating, particularly as I have several ongoing medical matters that require attention and follow-up care. The difficulty in securing appointments has significantly increased my stress levels. The booking process has required numerous attempts to connect with reception staff, and the repeated calling has affected my sleep and overall wellbeing. The situation feels unnecessarily complicated and has been quite distressing.

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