Fordhouses Medical Centre
J S. 3 years ago • From Google
Bad
Impossible to book appointments when needed
Poor service experience with difficulty accessing appointments. Felt pressured regarding treatment recommendations and questioned whether clinical decisions were influenced by financial incentives rather than patient need. Was given information about a callback that did not align with actual surgery operating hours. Overall impression of a practice prioritising revenue over patient care and attention.
Booking an appointment at this practice can be quite challenging. When calling in the morning, there is often a lengthy wait, which means you may need to try again later. However, if you do call..
Fordhouses Medical Centre
ali a.
Securing an appointment at this practice proves to be quite challenging regardless of when you attempt to book. The reception staff interaction was unsatisfactory, with one member of staff appearing..
Fordhouses Medical Centre
Alex D.
The website explains how to book an appointment. When I called to arrange one, the first thing I heard was that there were no appointments available. It was unclear whether this meant for that..
Fordhouses Medical Centre
Francielle S.
Getting an appointment at this practice has proven very difficult, and I found the staff interactions to be quite unpleasant. I've been attempting to secure an appointment for several weeks without..
Fordhouses Medical Centre
Leigh D.
Attempted to contact the practice last week and experienced an extended wait time on hold before disconnecting. Found this to be frustrating.
Fordhouses Medical Centre
Jagz J.
This is an excellent medical practice in the area. All of the clinical and administrative staff are exceptionally friendly and welcoming. They consistently demonstrate genuine care and concern for..
Fordhouses Medical Centre
JJ G.
Disappointing experience with accessibility and communication. It is consistently difficult to reach the practice by phone, and obtaining an appointment proves challenging. The reception experience..
Fordhouses Medical Centre
J S.
Poor service experience with difficulty accessing appointments. Felt pressured regarding treatment recommendations and questioned whether clinical decisions were influenced by financial incentives..
Fordhouses Medical Centre
Keeley W.
It is extremely difficult to secure an appointment at this practice. As a parent of a child with additional needs, the only suggestion offered whenever I contact them is to attend accident and..
Fordhouses Medical Centre
Lili B.
I'm not satisfied with my experience because accessing appointments has been difficult. The reception staff seem to have significant control over whether you can get an appointment when you actually..
Fordhouses Medical Centre
Malc C.
I would not recommend this practice. I had a negative experience during my visit today. I felt the clinician was dismissive of my concerns and the communication was difficult to follow. I did not..
Fordhouses Medical Centre
Roz S.
Getting an appointment proves challenging as callers are instructed to ring from 8am onwards, yet the line remains busy or drops after a brief wait, necessitating repeated attempts only to hear that..
Fordhouses Medical Centre
crystelle s.
Unable to secure any available appointments for my family members or myself. The process involves calling early in the morning, but after considerable effort to reach the surgery, I'm consistently..
Fordhouses Medical Centre
Kate W.
I recently had a highly disappointing experience at this surgery during an appointment. The clinician was rude and dismissive from the moment I entered the room, failing to introduce themselves and..
Fordhouses Medical Centre
anna m.
The medical professionals at this practice in Wolverhampton have provided excellent care throughout my two decades as a patient. They demonstrated thoroughness and efficiency when investigating my..
Fordhouses Medical Centre
Andrew D.
I would like to commend the clinician on the way she conducts herself in her role, as she has helped me with several issues that I have experienced and always gives me adequate time without making..
Fordhouses Medical Centre
Aghost F.
Seen by a member of staff today who was very pleasant and supportive :)
Fordhouses Medical Centre
P K.
I have been registered at this surgery in Fordhouses for approximately a decade. Throughout this time, my family has consistently experienced high-quality care. The clinical staff member I see..
Fordhouses Medical Centre
Svetlana P.
Unhelpful and discourteous, the call was terminated when I attempted to ask my question.
Fordhouses Medical Centre
Steve S.
Attended an appointment with the diabetes clinic today and found the healthcare professional to be very pleasant and helpful.
Fordhouses Medical Centre
T J.