GM

Gary M. 11 months ago • From Google

Rating

Bad

Impossible to book appointments when staff training scheduled

The experience has been increasingly frustrating. It's difficult to secure an appointment with a preferred clinician, as the practice operates on a same-day booking system requiring calls to check availability. When I called recently, I was unable to be seen due to staff development activities taking place during regular opening hours. It seems unusual that such training couldn't be scheduled outside of patient-facing times, such as weekends when the practice is closed. This accessibility challenge likely contributes to patients seeking alternative care options elsewhere.

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