Hallgarth Surgery

Getting appointments is challenging and the person you are scheduled to see is often not the one you end up with. When you do manage to attend, the waiting area tends to be quiet with limited..

Deeply disappointed with my experience. I preferred my previous practice in another location. The appointment system is frustrating—calling at the designated time results in no availability, and the..

I'm disappointed to see so many unfavourable comments, as our practice has faced challenges with staffing levels recently but I have consistently received follow-up contact as assured, been provided..

The practice has consistently demonstrated availability, and the clinical staff have been excellent throughout my visits.

You could have experienced a serious health deterioration during the extended wait time for an appointment or while trying to reach the practice.

The medication issue was not handled correctly, and I was assured that someone would contact me to resolve it on that day since no one was available the previous day. However, I did not receive the..

The service provided has consistently been pleasant and welcoming. I have not experienced any problems during my visits.

The reception staff can be unhelpful and occasionally rude towards patients. It is difficult to obtain appointments and challenging to reach the practice by telephone. This experience has been..

I have been a patient at this practice for a considerable time and I have found it to be excellent throughout. The triage system, appointment booking process, administrative team and clinical staff..

Everything mentioned in the initial review remains accurate. The only positive aspects of the practice are the two clinicians referenced in that previous feedback.

My spouse and I have received care at this practice for more than two decades. Throughout this time, we have consistently been treated with respect, compassion and consideration for our dignity. The..

It has been difficult to secure an appointment during times of illness, as the reception team tends to redirect patients to 111 instead. I would have preferred to continue with my previous practice,..

Disappointing experience overall. It has been difficult to secure an appointment, and phone calls regarding prescription needs often go unanswered.

Contacted the practice to arrange an appointment and was able to be seen. Received a diagnosis and was prescribed appropriate medication as required, which was appreciated 😊

I have been disappointed with my experience at this surgery. Having been a patient for over 6 years, my husband has consistently been seen by a nurse practitioner rather than a doctor. When I have..

It is difficult to arrange a consultation at this practice.

I experienced difficulties with my previous GP practice, where I felt I was not treated with the consideration I deserved. Since transferring to my current practice several years ago, my experience..

Attended an appointment where images were taken for onward referral to hospital. After the expected timeframe for receiving results passed without contact, I called to follow up. I was informed that..

I have been raising concerns with this surgery for an extended period regarding a family member's wellbeing. Despite these repeated reports, I feel no meaningful action has been taken. The situation..

Why maintain a medical practice when the reception staff appear to possess diagnostic expertise? I received what felt like a complete assessment and resolution during a brief phone interaction...